Team Center - Client Conflict | Firstline

Team Center - Client Conflict

source-image
FIRSTLINE: Nov 01, 2006
Think you're immune to lawsuits because you don't own the practice? Think again. Protect your hospital--and yourself--from the legal pitfalls in your path with this advice from savvy doctors and lawyers.
source-image
FIRSTLINE: Aug 01, 2006
Give the last clients of the day the same warm reception the 40 clients in front of them enjoyed.
source-image
FIRSTLINE: Feb 01, 2006
Use these tips to stay cool as a cucumber when clients get hot under the collar.
source-image
FIRSTLINE: Dec 01, 2005
Ever wish pets could schedule their own appointments and bring themselves in for care? The key to stopping client-created stress is to see your clients for the different breeds they are—and adjust your approach accordingly.
source-image
FIRSTLINE: Aug 01, 2005
Last week a client brought in a very sick pet and refused to treat it because of the cost. This makes me furious. What can I do?
source-image
FIRSTLINE: Aug 01, 2005
Don't settle for just-OK visits anymore. Use these service strategies to take your team's performance up a notch
source-image
FIRSTLINE: Aug 01, 2005
Picture this: You're explaining why Baxter needs heartworm preventives when the tinny sound of Beethoven's 5th erupts from inside your client's purse.
source-image
FIRSTLINE: Jun 01, 1999
Every practice loses some clients. Here's how to find out if your client losses add up to a drop in the bucket or a hemorrhaging wound to your client base--and how to staunch the flow of pet owners leaving your hospital.