Team Center - Client Compliance | Firstline

Team Center - Client Compliance

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FIRSTLINE: Jul 01, 2007
Concerned about the threat of feline heartworm infection, team members at Valley Animal Hospital in Roanoke, Va., decided to launch a campaign to educate clients.
Nov 01, 2006
We might think pets have it easy. No calorie counting. No comparing their thighs with supermodels on television or perusing the latest issue of Vogue and wondering how the pouty face on the cover got so thin. Nope. For pets someone measures out their food daily and with just a meow or a faithful wag of the tail, they're adored no matter how rotund they become. What a life!
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FIRSTLINE: Nov 01, 2006
The next time clients refuse care, use this advice from Caitlin Rivers, a Firstline Editorial Advisory Board member and technician supervisor at Metzger Animal Hospital in State College, Pa.: Don't take it personally.
Nov 01, 2006
By dvm360.com staff
How do I make a dental recommendation to clients who've refused this care before?