Team Center - Client Compliance | Firstline

Team Center - Client Compliance

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FIRSTLINE: Jun 05, 2018
If your veterinary hospital is like most, it’s not full of mercenary pirates looking to swindle pet owners. You care about pets, and it costs money to run your hospital. My pitch? Take the veterinarians out of these money chats and empower the nonmedical team to step up.
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VETTED: Jun 05, 2018
OK, not a house, but a two-walled exam room courtesy of Animal Arts that stands up beautifully in a veterinary conference exhibit hall. See the photos and read on for some advice from Dr. Jonathan Bloom, who demonstrated Fear Free techniques at the most recent Fetch dvm360 conference.
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DVM360 MAGAZINE: May 09, 2018
Discussing cardiac disease can be like speaking a different language for your veterinary clients. Put things into terms they can understand—this handout will get you started.
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DVM360 MAGAZINE: May 01, 2018
Equine veterinary professionals learn a lot of safety protocols. But one real danger rarely gets addressed in practice—and that needs to change, these experts say.
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FIRSTLINE: Apr 13, 2018
Monitoring diabetic patients can be a rollercoaster for you and for pet owners. Here’s how to set the tracks for a smoother ride.
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FIRSTLINE: Apr 11, 2018
Your veterinary client opted for “dental treatment” at the groomers. Say what?
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FIRSTLINE: Apr 10, 2018
Check out the most common nutrition questions pet owners ask at big box stores.
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FIRSTLINE: Apr 05, 2018
By dvm360.com staff
Spend five minutes at your next team meeting to arm veterinary receptionists to answer client questions on common medical problems.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
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FIRSTLINE: Mar 13, 2018
Your veterinary client thinks that heartworms are nothing more than a made up scam for money. Here's how I like to steer them straight.
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FIRSTLINE: Mar 09, 2018
You know that wellness plans are a great way to keep Barnaby healthy, but your veterinary clients may need some convincing (which is OK!). With preparation and practice, you can explain the value of this preventive care program.
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FIRSTLINE: Feb 13, 2018
By dvm360.com staff
Check out this advice for how to respond to pet owners who say they can't pay for their pet's veterinary care.
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FIRSTLINE: Feb 12, 2018
When you're evaluating the quality of a veterinary patient's diet, consider these warning signs.
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FIRSTLINE: Feb 09, 2018
Forward booking while veterinary clients and patients are still in the exam room is far more likely to land you that next appointment than wooing with emails, text messages and phone calls.
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FIRSTLINE: Feb 06, 2018
Have this handout ready for dispensing if one of your veterinary clients comes in infested with fleas.