Team Center - Client Compliance | Firstline

Team Center - Client Compliance

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DVM360 MAGAZINE: May 09, 2018
Discussing cardiac disease can be like speaking a different language for your veterinary clients. Put things into terms they can understand—this handout will get you started.
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DVM360 MAGAZINE: May 01, 2018
Equine veterinary professionals learn a lot of safety protocols. But one real danger rarely gets addressed in practice—and that needs to change, these experts say.
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FIRSTLINE: Apr 13, 2018
Monitoring diabetic patients can be a rollercoaster for you and for pet owners. Here’s how to set the tracks for a smoother ride.
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FIRSTLINE: Apr 11, 2018
Your veterinary client opted for “dental treatment” at the groomers. Say what?
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FIRSTLINE: Apr 10, 2018
Check out the most common nutrition questions pet owners ask at big box stores.
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FIRSTLINE: Apr 05, 2018
By dvm360.com staff
Spend five minutes at your next team meeting to arm veterinary receptionists to answer client questions on common medical problems.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
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FIRSTLINE: Mar 13, 2018
Your veterinary client thinks that heartworms are nothing more than a made up scam for money. Here's how I like to steer them straight.
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FIRSTLINE: Mar 09, 2018
You know that wellness plans are a great way to keep Barnaby healthy, but your veterinary clients may need some convincing (which is OK!). With preparation and practice, you can explain the value of this preventive care program.
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FIRSTLINE: Feb 13, 2018
By dvm360.com staff
Check out this advice for how to respond to pet owners who say they can't pay for their pet's veterinary care.
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FIRSTLINE: Feb 12, 2018
When you're evaluating the quality of a veterinary patient's diet, consider these warning signs.
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FIRSTLINE: Feb 09, 2018
Forward booking while veterinary clients and patients are still in the exam room is far more likely to land you that next appointment than wooing with emails, text messages and phone calls.
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FIRSTLINE: Feb 06, 2018
Have this handout ready for dispensing if one of your veterinary clients comes in infested with fleas.
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FIRSTLINE: Feb 03, 2018
By dvm360.com staff
Your millennial clients are hungry for data about their pets’ dental needs, according to the Merck-Unfenced Pet Owner Paths research, which looks at the steps pet owners take when making decisions about their pets’ health. Here’s where they’re getting their information—and how you can influence them.
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VETERINARY ECONOMICS: Jan 23, 2018
By dvm360.com staff
We can’t wait to show you these wait-eliminating companies that offer direct appointment booking to help veterinary clients skip the wait … you get the picture.