Team Center - Client Compliance | Firstline

Team Center - Client Compliance

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FIRSTLINE: Oct 16, 2018
Life happens, and it’s rife with accidents (which cost money). How can we help clients cover the costs of veterinary care so they can take care of their pets while we still cover our bottom line?
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VETERINARY ECONOMICS: Oct 02, 2018
By dvm360.com staff
When it seems like a pet has a dermatology issue, what happens next? Is it right off to the veterinary hospital, or do pet owners skip the DVM and head for Dr. Google? Data from the Pet Owner Paths study illuminates the differences between you and your clients on what happens next.
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FIRSTLINE: Sep 27, 2018
Veterinary clients want the best for their pets, but sometimes their financial situation gets in the way. Here's the path I travel with pet owners when they complain about price, seem hesitant to comply with recommendations or say, straight up, that they're under a financial strain.
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FIRSTLINE: Sep 12, 2018
Give it to me straight, says one reader. Are veterinary wellness plans worth the time?
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FIRSTLINE: Sep 05, 2018
Otitis cases may need more than one appointment to resolve, but how do you get clients to see the importance of bringing their pet back to the clinic?
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VETERINARY ECONOMICS: Aug 30, 2018
Help enforce the importance of parasite prevention for new kitten owners with this printable handout.
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VETTED: Aug 29, 2018
Free vaccines! Loyalty points! Dental care discounts!
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FIRSTLINE: Aug 22, 2018
Educating veterinary clients on the ins and outs of congestive heart failure can be tough. Here’s help.
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FIRSTLINE: Aug 15, 2018
By dvm360.com staff
From rehab in the veterinary clinic to getting pet owners started with their pets at home, here are some of our favorite products.
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VETTED: Aug 07, 2018
Every veterinary practice has a unique voice and mission, so "one-plan-fits-all" doesn’t work. Here are my tips for managing a wellness-plan that fits your vision, not someone else’s.
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VETTED: Aug 01, 2018
By dvm360.com staff
For pet owners who are habitually tardy with refills, a pill organizer could be just the thing to remind them.
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FIRSTLINE: Jul 31, 2018
You're often the gateway to the clinic, so keep clients focused on DVMs' expertise from the get-go when discussing parasite control.
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FIRSTLINE: Jul 27, 2018
Within one year, compliance for heartworm and flea and tick preventives at our veterinary practice went from 39 to 62 percent.
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VETTED: Jul 17, 2018
What should veterinary professionals and pet owners care about when considering pet insurance plans? Here's the latest information from some of the nation's top pet insurance providers.
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FIRSTLINE: Jul 16, 2018
The “my cat doesn’t go outside” excuse won’t cut it anymore. Here’s how to convert those resistant veterinary clients.