Team Center - Client Compliance | Firstline

Team Center - Client Compliance

 
VETTED: Jul 15, 2016
Old. Geriatric. Senior! How do these words make you feel? It's time to reframe your senior diagnostic conversations with veterinary clients with these three steps with this advice from a dvm360/VHMA Practice Manager of the Year contestant.
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FIRSTLINE: Jul 14, 2016
A reminder that what works in life also works in the veterinary clinic.
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VETERINARY ECONOMICS: Jul 13, 2016
By dvm360.com staff
First, break down your stereotypes of older pet owners. (Hint: They don't all like to be treated as cute, little ol' people.) Second, start trying out these tips today for better communication with this growing population of veterinary clients.
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VETERINARY ECONOMICS: Jul 07, 2016
By dvm360.com staff
VHMA members spill their best kept secrets for better patient care.
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FIRSTLINE: Jul 01, 2016
We explain it all here, including how to switch your patients' experiences from the merely fun to the truly victorious.
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VETERINARY ECONOMICS: Jun 28, 2016
And ... we wouldn't leave you hanging just with the problems! Here's advice to tackle this trio of Dr. Karen Felsted-identified roadblocks at your veterinary practice in this new video from CVC.
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VETERINARY ECONOMICS: Jun 08, 2016
Here are five simple reasons I see better outcomes and happier clients when everyone in my veterinary hospital offers estimates and treatment plans every time.
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VETERINARY ECONOMICS: Jun 07, 2016
By dvm360.com staff
It's sooo easy. And you're not doing it. Stop hiding from it and use these super-simple steps to make forward booking work for your veterinary practice.
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FIRSTLINE: May 25, 2016
Pew Research data puts the percentage of pet owners between the ages of 18 and 29 at 58 percent. That means more than half of today's pet owners belong to the generation of people who don't check voicemail, prefer texting to talking and are eager to share opinions and reviews online.
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FIRSTLINE: May 11, 2016
Answer these five questions to discover your MQ (millennial quotient).
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FIRSTLINE: Apr 25, 2016
Do your veterinary team members know how to respond when pet owners ask about titers?
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FIRSTLINE: Apr 21, 2016
Don't be a pawn in your professional life. Take action and attack these four fantastic opportunities for team members ready to focus on better client and pet care.
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FIRSTLINE: Apr 06, 2016
Don’t be stumped. Practice this answer and be ready next time clients ask.
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FIRSTLINE: Mar 30, 2016
Getting a cat to the clinic can be tough for clients. Teach them how to relax their fraidy cats with this handout.
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FIRSTLINE: Mar 25, 2016
By dvm360.com staff
Some clients just don't (or won't) see the big picture when it comes to their overweight or obese cat. Here's the data you need to be the change.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patient's lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.