Mrs. Smith is hypervigilant and Mr. McKinley is laissez faire. Your veterinary team can manage these pet owners' expectations with these five fairly simple steps for more effective home monitoring without the frustration.
Are your veterinary clients on the fast track to bad and misleading pet care information? It’s time to cancel their one-way ticket to confusion and potentially harmful home remedies and create a main line to the facts.
When clients complain that their flea and tick preventives just don't work like they used to, use your investigative powers to ask the right questions to uncover any application errors and discuss next steps.
Don't let clients be fooled by fleas! Take 20 minutes in your next team meeting to discuss each of these barriers to flea prevention—and make a plan for better client communication about these pesky parasites.