Team Center - Building the Bond | Firstline

Team Center - Building the Bond

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FIRSTLINE: Apr 01, 2008
By dvm360.com staff
Happy clients stay with your practice and promote your services to others. Use these tips to please pet owners and build a good vibe on the grapevine.
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FIRSTLINE: Apr 01, 2008
The team at Countryside Veterinary Clinic in Carthage, N.Y., knows how to captivate their audience.
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VETERINARY ECONOMICS: Mar 01, 2008
I had just come in from a walk when my phone rang. As any veterinarian knows, getting a call this late at night could mean only one thing: a sick animal.
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FIRSTLINE: Mar 01, 2008
You must watch what you eat. You can't drink the water or even brush your teeth with it. Nothing is sterile. And yet, my experiences at a spay and neuter clinic in the Dominican Republic have been among the most rewarding in my career.
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FIRSTLINE: Jan 01, 2008
My own illness gave me a glimpse into the tough road to recovery the patients at our clinic face every day—and how my care can make a difference.
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FIRSTLINE: Dec 01, 2007
By dvm360.com staff
What's an over-the-hill pooch to do when her winsome curves have disappeared beneath layers of fat? Winnie, a 10-year-old Schnoodle, jumped on the underwater treadmill and exercised her way to fame in the Big Dog/Big Loser Weight Loss Competition, a contest launched by Anne Chauvet, DVM, Dipl.
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VETERINARY ECONOMICS: Sep 01, 2007
Probably not, but I learned better client care when my dad ignored my advice and picked a pet with his heart—not his head.
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FIRSTLINE: Jul 01, 2007
My idea to help abused families blossomed into a program that shelters pets while their families get the help they need to escape dangerous situations and rebuild their lives.
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VETERINARY ECONOMICS: Jun 01, 2007
This surprise visitor taught one girl—and future veterinarian—that sorrow and sympathy aren't just human emotions.
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VETERINARY ECONOMICS: Apr 01, 2007
You never know what you're going to see in practice—it can be a real mixed bag.
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FIRSTLINE: Apr 01, 2007
After a loss, take these steps to recognize clients' special relationships with their pets.
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VETERINARY ECONOMICS: Dec 01, 2006
Saying goodbye is never easy. And you face this undeniable fact of life every day. The upside: You're in a position to ease your clients through the grieving process and help them celebrate the pets they love.
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FIRSTLINE: Nov 01, 2006
My fondest wish is to never see this very wild--and very special--patient again.
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VETERINARY ECONOMICS: Nov 01, 2006
By dvm360.com staff
Dogs can't wait to get through the front door of Chanhassen Veterinary Clinic in Chanhassen, Minn. For 12 years, the clinic has been throwing free puppy parties in its reception area.
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VETERINARY ECONOMICS: Oct 01, 2006
Just like this doctor, you may find the letters, photos, and mementos you receive from clients provide a critical pick-me-up when the tough days seem to outweigh the joys of practice.