Team Center - Building the Bond | Firstline

Team Center - Building the Bond

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dvm360.com: Feb 16, 2018
He's a TV star, architect of Fear Free practice and a plain old practitioner. Come along and get to know this one-of-a-kind personality.
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VETERINARY ECONOMICS: Jan 16, 2018
Get this right and you will build the bond with these discerning veterinary clients.
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DVM360 MAGAZINE: Jan 08, 2018
By dvm360.com staff
Chocolate pairs well with wine. Your veterinary client’s dog pairs well with neither. Make sure pet owners know the risks, the signs and the treatment methods of chocolate poisoning just in case.
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DVM360 MAGAZINE: Jan 02, 2018
No, not really. But pickles have helped me understand a facet of customer service that applies perfectly to veterinary clinics.
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FIRSTLINE: Dec 22, 2017
Here’s how to make your veterinary practice shine brighter than the rest.
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VETTED: Nov 23, 2017
As mixed animal associate, this may be my most eggcellent emergency.
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FIRSTLINE: Nov 06, 2017
Your patient's fight or flight response has kicked in. Help veterinary clients understand why drugs might be the answer.
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FIRSTLINE: Nov 03, 2017
Every pet and client have a story, and you become a part of their story the minute they enter your practice. Here’s a closer look at narrative medicine—a fast-growing medical field with the goal of understanding the stories of those around you—and how it can help your patients, your clients and even you.
 
VETTED: Oct 06, 2017
By dvm360.com staff
Your clients probably don’t know about low thyroid hormones, even though they could be seeing the signs. These social media posts can help.
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FIRSTLINE: Sep 13, 2017
Go ahead and ask pet-owning clients on Facebook or elsewhere this question. They loved it at my New Jersey veterinary hospital.
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VETERINARY ECONOMICS: Aug 08, 2017
Sometimes the practice owner is the last to know. Watch for these flashing signs of warning to get ahead of the curve.
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VETERINARY ECONOMICS: Aug 08, 2017
Give your veterinary clients an outlet to talk about how much they love their fur babies, and they just might talk about how much they love you someday.
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FIRSTLINE: Jul 12, 2017
By dvm360.com staff
You need to give an elevator speech to clients about your Fear Free certification. Let us do the talking for you.
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FIRSTLINE: Jul 12, 2017
How you can play a vital role in helping owners make the right choice and ensure a lifelong bond.
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FIRSTLINE: Jul 01, 2017
What can you do to help comfort the pet—and the veterinary client—during those final days?