Q&A: How to adjust to a managerial role

Q&A: How to adjust to a managerial role

I've been promoted to manager and am having trouble transitioning into the role of disciplinarian rather than friend. How can I get along with my co-workers and be their boss?
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Mar 01, 2010

"One of the first things you have to realize is that your co-workers will see you differently," says Nancy Potter, a Firstline Editorial Advisory Board member and practice manager at Olathe Animal Hospital in Olathe, Kan. And this is a good thing. As a manager, you are now responsible for initiating changes. You must help your team members become stronger in order to make your team more effective. "You cannot be afraid to act like a manager by providing direction, giving feedback, helping to resolve problems, and dealing with performance issues," Potter says.

But this doesn't mean that from this day forward, you'll be eating lunch alone. According to Potter, in order to establish credibility and build commitment from your staff while maintaining a collegial relationship, you need to remember how you felt before your promotion. What things did you wish management would consider? What did you want to change? What motivated you? "Your team wants to know what to expect, where they stand, how they can improve, and how to grow and be challenged," says Potter.

In order to demonstrate your humility and dedication, you'll need to talk openly with your team members. Be honest with them. Defend them. And continue to laugh with them. "If they have a sense that you are working to make things better, they will be more willing to cooperate and communicate with you." And, they'll be more likely to invite you to lunch.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patients' lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.