Q&A: Busting veterinary patient myths
Q: Clients, especially kids, believe some pretty crazy things about cats, and sometimes it affects the care they offer. How can I bust these myths without offending clients?
"Since cats have been around people for many centuries and their image is so unique, it's understandable that stories and tall tales would be passed down through many generations," says Dr. Jane Brunt, executive director of the CATalyst Council and founder of the Cat Hospital at Towson in Baltimore. "Some misconceptions are that black cats are unlucky, cats and dogs are arch enemies, and cats—especially indoor ones—don't need to go to the veterinarian as often as dogs do."
But, she says, the truth is, most myths aren't the truth. They're stories that have been repeated and heard so much that people assume they must be true. Dr. Brunt offers this advice for how to respond: