Our recommendations are inconsistent

Our recommendations are inconsistent

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May 01, 2007

Q. Our team members make different product recommendations for heartworm and flea and tick prevention. How do we get them on the same page?


Carol Schubert
"Call a meeting with your doctors and technicians to discuss which products they like and why," says Carol Schubert, MBA, RVT, CVPM, a Firstline Editorial Advisory Board member and co-owner of http://VetMedTeam.com/. "Then choose a single product you'll recommend in each category."

Before your team gets together for this discussion, explain that the goal is to reach agreement, because consistent medical recommendations offer the biggest benefits for pets and the practice. "It's also financially sound, because carrying one brand improves product turns," Schubert says. "Of course it's medically sound, because team members will offer convincing recommendations when they feel their advice is based on the pet's best interests."

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patients' lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.