Are your veterinary clients on the fast track to bad and misleading pet care information? It’s time to cancel their one-way ticket to confusion and potentially harmful home remedies and create a main line to the facts.
Does the idea of lost pets get under your skin? Our veterinary practice barked up the right tree by offering free microchips at the Barking at the Moon Dog Festival—and created a lasting connection with our community that improved the business and boosted team morale.
From customer service representatives and pet trainers to technicians and veterinarians, the team members at Bigger Road Veterinary Center in Springboro, Ohio, share their thoughts about how they’re building a low-stress handling experience in their practice.
Some pet owners are still confused about health or wellness plans. Some believe it’s a form of insurance or that it covers everything their pet needs while they’re enrolled. The answer lies in good communication.