Marketing for managers | Firstline

Marketing for managers

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VETERINARY ECONOMICS: Aug 18, 2016
Is your veterinary team tired of having the flea, tick, heartworm, parasite talks with pet owners? Look for the stark piece of data or the emotional hook to get them engaged again.
 
VETTED: Aug 11, 2016
Why should all those touchy-feely, sappy-happy optimists have all the fun? Let's get critical and cranky. Remember: Complaining is a valid venting mechanism. I think some psychologist said that somewhere.
 
VETTED: Aug 08, 2016
It's time for your veterinary team to dump these really bad service gems.
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FIRSTLINE: Aug 05, 2016
By dvm360.com staff
Cut through the excuses. Here’s help to slice through your most dreaded challenges and use ninja-like moves to make mincemeat of any obstacles blocking your way.
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VETERINARY ECONOMICS: Jul 18, 2016
Medicine and business benefit when the staff is on the same page.
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FIRSTLINE: Jul 18, 2016
By dvm360.com staff
Are you using your veterinary practice software to its full potential? Avimark threw us some typical software problems. Let's see what Snoozy the Cat can do about them ...
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FIRSTLINE: Jul 18, 2016
You’re gonna be all “#Snapcat THIS!” and “#Instadog THAT!”
 
VETTED: Jul 15, 2016
Old. Geriatric. Senior! How do these words make you feel? It's time to reframe your senior diagnostic conversations with veterinary clients with these three steps with this advice from a dvm360/VHMA Practice Manager of the Year contestant.
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FIRSTLINE: Jun 24, 2016
Facebook, Twitter, Instagram, Pinterest—it doesn't matter which social media platforms your veterinary practice has its hooks in. Want to succeed? You can't just talk AT people...you gotta talk TO people!
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FIRSTLINE: Jun 21, 2016
When our veterinary hospital has an opening, job applicants flood in. They can’t seem to resist our website and our social media pages that show off (honestly) our support of local community, care for patients and teamwork.
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FIRSTLINE: Jun 15, 2016
You can feel divine about veterinary merchandising by offering just the right stuff to enhance your patients' lives.
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FIRSTLINE: Jun 10, 2016
By dvm360.com staff
Straight from the pros: three quick tips to go from novice to expert fast.
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FIRSTLINE: May 25, 2016
Pew Research data puts the percentage of pet owners between the ages of 18 and 29 at 58 percent. That means more than half of today's pet owners belong to the generation of people who don't check voicemail, prefer texting to talking and are eager to share opinions and reviews online.
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FIRSTLINE: May 11, 2016
Answer these five questions to discover your MQ (millennial quotient).
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FIRSTLINE: May 03, 2016
Is bigger better, smaller more streamlined, medium most manageable? VHMA set out to determine if the size of a practice can influence the quality of services, contentment of staff and a practice’s economic viability.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patients' lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.