Marketing for managers

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FIRSTLINE: Aug 08, 2014
This veterinary team made a video to show the compassionate, people-side of their practice.
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FIRSTLINE: Aug 01, 2014
By dvm360.com staff
Use this sample chart to review areas where your veterinary practice is doing well with dental care compliance and where you need to improve.
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FIRSTLINE: Jun 01, 2014
By dvm360.com staff
Learn to communicate strong veterinary recommendations that show you care.
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FIRSTLINE: Jun 01, 2014
By dvm360.com staff
Help Mr. Jones hit the ball out of the park by following your veterinary practice's recommendations for Smokey's nutrition.
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FIRSTLINE: May 31, 2014
By dvm360.com staff
Weak words will sink your care and product recommendations. Float words with strength to lock in pet care compliance.
 
dvm360: May 09, 2014
By dvm360.com staff
Tell happy pet owners how much your team members appreciate hearing positive feedback.
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FIRSTLINE: May 07, 2014
By dvm360.com staff
Is there a bleep in your veterinary practice's internal mission statement--and does it motivate you? Business Channel Director Brendan Howard shares one practice's mission statement from Shawn McVey's preconvention seminar, "Hit Your Hospital's 'Refresh' Button: Pathway Planning for a New Future" at CVC Washington D.C.
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FIRSTLINE: May 01, 2014
When cat owners call your veterinary practice, follow these tips to welcome them to your cat-friendly environment.
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FIRSTLINE: May 01, 2014
Here's how your team can help lock in a lifetime of care for cats.
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FIRSTLINE: May 01, 2014
By dvm360.com staff
Educate pet owners about the pain prevention steps your veterinary practice can take to keep pets comfortable.
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FIRSTLINE: Apr 30, 2014
Consider the common phrases cat owners utter when you suggest routine veterinary care for their cats. Then use these scripts to improve compliance.
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FIRSTLINE: Apr 30, 2014
By dvm360.com staff
As pets age, their owners may resist dental care, insisting their pets are too old for anesthesia or offering up other myths when they turn down the care you recommend. Consider these tips to explain the value of dental care at every stage of life, including the golden years.
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FIRSTLINE: Apr 30, 2014
Consider these tools and advice to make sure cats are represented in your veterinary practice.
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FIRSTLINE: Mar 01, 2014
Use these tips to ease the pain and strain of a veterinary visit for senior pets.
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FIRSTLINE: Mar 01, 2014
Help your team adapt to change and energize your connection with pet owners.