Feel like making protocol changes for your team is as hard as getting a leopard to change its spots? Try choosing the path that leads to “yes” when you propose a protocol change at your veterinary practice.
Clients who can't afford to pay for their pets' care ranks as team members' No. 2 frustration at work, according to the 2013 Firstline Veterinary Team Trends Study. (No. 1 is team members' pay and benefits—no surprise there, right?) Some veterinary teams are recommending pet insurance to help pet owners plan for their pets' veterinary care.