Managing team members | Firstline

Managing team members

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FIRSTLINE: Oct 02, 2014
What you need to know to take the bite out of pet bites at your veterinary practice.
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DVM360 MAGAZINE: Oct 01, 2014
This practice owner puts the kibosh on freebies to his veterinary team. Is that fair?
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FIRSTLINE: Oct 01, 2014
By dvm360.com staff
Veterinary receptionists can use this collection of sample scripts to prepare for difficult client questions about spays and neuters.
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FIRSTLINE: Oct 01, 2014
Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel it’s a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.—Overworked
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FIRSTLINE: Sep 26, 2014
Staff turnover is a costly waste of your team's time.
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FIRSTLINE: Sep 01, 2014
Face conflict head-on to build a stronger team.
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FIRSTLINE: Sep 01, 2014
By dvm360.com staff
Peter Ainslie, CVPM, discusses how to handle conflict in your practice.
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FIRSTLINE: Aug 26, 2014
Take the scalpel out of your team’s back and put everyone back to work doing the job they love—helping animals.
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VETERINARY ECONOMICS: Aug 26, 2014
Financial success at a veterinary hospital can pay off when it comes to salaries.
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VETERINARY ECONOMICS: Aug 25, 2014
Set your new veterinary team member up for success—and a long-term commitment to your practice—with these helpful tips.
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VETERINARY ECONOMICS: Aug 25, 2014
Promote happiness, keep your veterinary team content and boost your bottom line with a few easy-to-implement ideas.
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VETERINARY ECONOMICS: Aug 23, 2014
Veterinary Economics-VPI competition winner announced during CVC Kansas City.
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VETERINARY ECONOMICS: Aug 21, 2014
I don’t like cross-training. Here’s why specializing is working better at our hospital.
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FIRSTLINE: Aug 05, 2014
When this veterinary team suffered three devastating losses in short succession, they found ways to channel their losses to support each other and help pets and pet owners in need.
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FIRSTLINE: Aug 01, 2014
Improve client compliance with dental care using these "ahhh-worthy" sample scripts at your next veterinary team meeting.