Managing team members | Firstline

Managing team members

source-image
VETERINARY ECONOMICS: Jul 30, 2018
Cyberattacks are a form of psychological violence that cause serious damage to organizations and individuals. Address cyberbullying head on or risk disastrous impact on your veterinary staff and business.
source-image
Henry Schein Veterinary Solutions: Jul 24, 2018
This Team Meeting in a Box provides all the tools you need to start a conversation about inventory management in your veterinary practice. It’s designed to help veterinary team members learn how to price inventory items your practice sells to pet owners. It’s not as easy as pulling a number out of the air or charging what you’ve always charged!
source-image
FIRSTLINE: Jul 23, 2018
This reader’s hospital has a generous employee discount on products and services, so some veterinary team members seem to be loading up on pets. Our certified veterinary practice manager Katie Adams says it’s time to rein in the rewards.
source-image
FIRSTLINE: Jul 19, 2018
It’s a phrase I often find myself repeating when clients and pets both snap their fangs at the veterinary professionals that serve them. Here are other healthy ways of coping.
source-image
VETERINARY ECONOMICS: Jul 16, 2018
Here’s how this veterinary practice COO/CFO uses two charts to inspire unmotivated doctors and eager new hires alike.
source-image
FIRSTLINE: Jul 13, 2018
You think you can do lots of things at once (or your boss thinks you can). But is multitasking in veterinary practice always the right choice? And is hiring people who think they can do five things at once really helping you in the long run?
source-image
FIRSTLINE: Jul 05, 2018
When veterinary team members are shirking their duties and there isn’t exactly a line of applicants willing to replace them, what are you to do? Our practice management expert Katie Adams, CVPM, has answers.
source-image
FIRSTLINE: Jul 04, 2018
An employee survey’s value far outweighs the difficult subjects it can bring up, says this experienced veterinary practice manager.
source-image
FIRSTLINE: Jul 03, 2018
Just one team member can spark a full on conversion in the clinic.
source-image
VETERINARY ECONOMICS: Jul 03, 2018
Let your veterinary team members own their work and see satisfaction soar.
source-image
FIRSTLINE: Jun 12, 2018
Warnings won’t cut it, says resident CVPM advice guru Katie Adams. Creating an improvement plan with coaching sessions is crucial if you’re not ready to fire the toxic veterinary team member.
source-image
VETTED: Jun 11, 2018
Missed Fetch dvm360 in Virginia Beach, or didn't make it to these sessions? Here's a taste of veterinary practice management and medicine tips all over the place at the show ...
source-image
FIRSTLINE: Jun 05, 2018
Fear, anxiety and stress walk into any veterinary setting alongside pets. Here’s how to reduce pets’ stress during rehabilitation.
source-image
FIRSTLINE: Jun 04, 2018
If motivating your team to stay engaged with the veterinary profession both inside and outside your practice walls is giving you grief, Katie Adams, CVPM, has a plan to replace your tears with tiers.
source-image
FIRSTLINE: Jun 01, 2018
Practice owners and staff: Get on the same page. Huddle. Compare notes. Just communicate, would ya?