You’re a good person. Your team members are good people. Clients ready to pick a fight don’t have to bring down your whole veterinary practice’s mood. Get some perspective, laugh about it, and get through it.
Two practice management consultants serve up a heaping helping of advice for a credentialed technician struggling in a practice that’s turned a blind eye to an abusive and unlicensed technician who may be pushing the boundaries of the credentialing laws in their state.
Oh the pain. The itching. The irritation! Can anything be more miserable than a terrible hire? Take the hives out of hiring with this soothing prescription to find and hire up-to-scratch technical team members in four (not simple but clinically indicated) steps.