Managing team members | Firstline

Managing team members

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dvm360.com: Mar 13, 2015
By dvm360.com staff
Guest host Dr. Sarah Wooten relates a real life tale of being bullied in the veterinary clinic, and shares expert advice from Sheila Grosdidier, RVT.
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FIRSTLINE: Mar 12, 2015
Use these three tips to improve your workday today.
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FIRSTLINE: Mar 11, 2015
Use these tips to cope with cranky clients and find better ways to communicate for better pet health.
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FIRSTLINE: Mar 06, 2015
By dvm360.com staff
Here's a closer look at benefits team members reported receiving in 2014.
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VETERINARY ECONOMICS: Mar 06, 2015
Dr. Chip Ponsford explores how to "tend" your veterinary practice in order to harvest an efficient, successful business.
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VETERINARY ECONOMICS: Feb 10, 2015
Renowned speaker and writer bridged the worlds of human healthcare and veterinary medicine.
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FIRSTLINE: Feb 04, 2015
Shawn McVey counsels a manager who's struggling with a veterinary technician and receptionist who frequently call in sick.
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VETERINARY ECONOMICS: Feb 02, 2015
The Equal Employment Opportunity Commission offers a template for veterinary practices' handbooks.
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FIRSTLINE: Jan 09, 2015
Shawn McVey counsels a veterinary manager who's constantly second-guessed by her boss.
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dvm360.com: Jan 06, 2015
By dvm360.com staff
This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss heartworm disease with clients and promote year-round prevention in dogs and cats. (With an educational grant provided by Merck Animal Health)

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VETERINARY ECONOMICS: Dec 22, 2014
By dvm360.com staff
Veterinary conference attendees dug down deep to explore skills, desires and personality to navigate the bumpy path to veterinary clinic ownership.
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FIRSTLINE: Dec 22, 2014
By dvm360.com staff
New from Firstline, we're happy to present our latest Team Meeting in a Box: Armor your team to prevent pet bites
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FIRSTLINE: Dec 15, 2014
By dvm360.com staff
Check out this countdown of the 10 most-read articles of the year, including texts from your veterinary clinic cat, 15 things you'd never say in practice and more.
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VETERINARY ECONOMICS: Dec 01, 2014
Everyone in veterinary medicine can help as holiday stress and high expectations buffet the vulnerable: Just talk and listen.
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VETERINARY ECONOMICS: Nov 21, 2014
The Veterinary Economics Practice Manager of the Year shares his team's solution: two "flags" in the practice software, not one.