Managing clients | Firstline

Managing clients

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VETERINARY ECONOMICS: Aug 31, 2016
CVC educator Karen Felsted, CPA, MS, DVM, CVPM lays out the need to explain fully the value of the medicine you provide and the ways to pay for it.
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FIRSTLINE: Aug 30, 2016
Our visits are action-packed, and our clients are time-strapped. But at our veterinary hospital, DVMs and technicians make sure we don't miss some crucial questions about home life and history for our patients.
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DVM360 MAGAZINE: Aug 30, 2016
Do your veterinary rehabilitation services need some marketing rehab? Get in the underwater treadmill with us and we'll help flex those flabby client-acquisition muscles.
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FIRSTLINE: Aug 26, 2016
7 tips for a client focus group to give you and your veterinary practice truly actionable (and inspiring) feedback.
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VETERINARY ECONOMICS: Aug 18, 2016
Is your veterinary team tired of having the flea, tick, heartworm, parasite talks with pet owners? Look for the stark piece of data or the emotional hook to get them engaged again.
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FIRSTLINE: Aug 15, 2016
By dvm360.com staff
We're not selling you on pet insurance here. But if you're sold on pet insurance and want your veterinary clients sold on it too, here are steps to make that happen.
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FIRSTLINE: Aug 12, 2016
Unless we regularly communicate that rabies is a real and serious threat, the disease can easily become the 'boogeyman' of veterinary medicine--a mythical threat used to force pets to get more shots.
 
VETTED: Aug 11, 2016
Why should all those touchy-feely, sappy-happy optimists have all the fun? Let's get critical and cranky. Remember: Complaining is a valid venting mechanism. I think some psychologist said that somewhere.
 
VETTED: Aug 10, 2016
By dvm360.com staff
In Trupanion insurance claims, find out which orthopedic conditions are most expensive, which breeds are most prone to fractures, and which breeds most commonly claim for musculoskeletal injuries and illnesses.
 
VETTED: Aug 10, 2016
And in a world of veterinarians who aren't as interested in business and need someone there to help manage, guide and analyze, well, there's the CVPMs.
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VETTED: Aug 04, 2016
By dvm360.com staff
"I've got all day!" —said no veterinary professional, ever. So we bring you this collection of time-saving techniques, tips, tools and other treats for better client communication, better patient care and a better bottom line.
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FIRSTLINE: Aug 04, 2016
If you find yourself grumbling about pet owners in poverty, try getting personal instead of judgmental and replace worries over the feasibility of veterinary care with options for flexibility.
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VETERINARY ECONOMICS: Aug 03, 2016
Run the report. Reach out to clients with those patients in a consistent and regular way. It'll be like your veterinary practice management software is just handing you money (maybe, sort of).
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VETTED: Aug 03, 2016
By dvm360.com staff
On a scale from 1-10, these pain management hacks are an 11.
 
VETTED: Aug 01, 2016
Marketing you, your veterinary practice and your good deeds should not include candid snaps of your less-than-perfect surgical protocols. (Isn't that what got Dr. Pol in trouble?)