Managing clients | Firstline

Managing clients

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FIRSTLINE: Sep 27, 2016
By dvm360.com staff
A CVC attendee gave us a trio of veterinary dental client-compliance tips for you to chew on.
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FIRSTLINE: Sep 26, 2016
To save a kitten, a veterinary technician like me can't help but share good advice to see the veterinarian, whether it's in the feed store, the grocery store or anywhere. But sometimes trying to help just gets you a slap in the face (not literally).
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VETERINARY ECONOMICS: Sep 23, 2016
CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.
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DVM360 MAGAZINE: Sep 20, 2016
By dvm360.com staff
Results from a Human Animal Bond Research Initiative and American Animal Hospital Association survey reveal a link between owner knowledge of human-animal bond benefits and veterinary care.
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VETERINARY ECONOMICS: Sep 13, 2016
2016 dvm360/VHMA Practice Manager of the Year finalist Amy Jensen was hesitant to invest in cold laser therapy, but the risk is paying off thanks to smart pricing plans and comprehensive marketing (and the fact that it actually works).
 
VETTED: Sep 13, 2016
These days, there may be fewer f-bombs from your favorite CVC speaker and dvm360 contributor, but McVey still brings the heat when it comes to the toughest issues in veterinary medicine.
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VETERINARY ECONOMICS: Sep 13, 2016
OK... maybe not 100%. But these five strategies can help increase client compliance with parasite prevention products.
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VETERINARY ECONOMICS: Sep 13, 2016
Consider these scripts when fielding questions from veterinary clients about the cost of flea, tick and heartworm preventives.
 
VETTED: Sep 02, 2016
Sometimes pet owners need just a little more time with their pets before they can let go. Our hospital built a hospice care and euthanasia program to meet all of our clients' needs during this time of transition.
 
VETTED: Sep 01, 2016
I scribbled down some good advice for practice managers and practice owners from a past Veterinary Economics article contest winner at a Kansas City practice manager association meeting.
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VETERINARY ECONOMICS: Aug 31, 2016
CVC educator Karen Felsted, CPA, MS, DVM, CVPM lays out the need to explain fully the value of the medicine you provide and the ways to pay for it.
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FIRSTLINE: Aug 30, 2016
Our visits are action-packed, and our clients are time-strapped. But at our veterinary hospital, DVMs and technicians make sure we don't miss some crucial questions about home life and history for our patients.
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DVM360 MAGAZINE: Aug 30, 2016
Do your veterinary rehabilitation services need some marketing rehab? Get in the underwater treadmill with us and we'll help flex those flabby client-acquisition muscles.
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FIRSTLINE: Aug 26, 2016
7 tips for a client focus group to give you and your veterinary practice truly actionable (and inspiring) feedback.
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VETERINARY ECONOMICS: Aug 18, 2016
Is your veterinary team tired of having the flea, tick, heartworm, parasite talks with pet owners? Look for the stark piece of data or the emotional hook to get them engaged again.