Managing clients | Firstline

Managing clients

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VETERINARY ECONOMICS: May 23, 2016
Don't get sick of wellness plans before you even start! I was enthusiastic about wellness plans at my veterinary practice, but even I ran into hiccups getting clients to sign up and team members to offer them. Here’s what I learned.
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FIRSTLINE: May 13, 2016
Convincing clients to invest in flea preventives BEFORE they spy a flea can be a touchy subject. Prevent the conversation from becoming too prickly with this handout.
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FIRSTLINE: May 11, 2016
Answer these five questions to discover your MQ (millennial quotient).
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dvm360.com: May 06, 2016
By dvm360.com staff
Do you suffer from flea fatigue? Just imagine how your poor, grossed-out clients feel. Win the war on fleas with these tools and resources! (With an educational grant provided by Zoetis)
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FIRSTLINE: May 03, 2016
Is bigger better, smaller more streamlined, medium most manageable? VHMA set out to determine if the size of a practice can influence the quality of services, contentment of staff and a practice’s economic viability.
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FIRSTLINE: Apr 28, 2016
Here’s my advice for DIY social media to promote your great veterinary hospital that doesn’t take all day.
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dvm360.com: Apr 28, 2016
Our veterinary leadership sessions will help you not just assume a role, but actively bring about change.
 
VETTED: Apr 26, 2016
At least it doesn’t have to be. Let your practice software help!
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FIRSTLINE: Apr 26, 2016
Do you feel it? The age of client service is here, and it's here to stay. Here are the six steps this veterinary practice took that led to a record-breaking year.
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FIRSTLINE: Apr 25, 2016
Do your veterinary team members know how to respond when pet owners ask about titers?
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FIRSTLINE: Apr 21, 2016
Don't be a pawn in your professional life. Take action and attack these four fantastic opportunities for team members ready to focus on better client and pet care.
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FIRSTLINE: Apr 21, 2016
By dvm360.com staff
You loved the GIFs. Now print this and give it to clients for something wonderful to chew on to teach some good dog toothbrushing techniques.
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FIRSTLINE: Apr 20, 2016
Practice managers, follow this advice to ensure the door of your practice is ever open.
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FIRSTLINE: Apr 18, 2016
Give veterinary clients a chance on your Facebook page to share pet pics—and a chance to vote for the best one.
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FIRSTLINE: Apr 18, 2016
By dvm360.com staff
Maximize medicine and manpower, but be aware of the cost