Managing clients | Firstline

Managing clients

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VETERINARY ECONOMICS: Feb 12, 2016
By dvm360.com staff
Socialization is an important part of a young dog's early life. Make sure your veterinary hospital clients choose safe spaces for socialization that won't prematurely expose puppies to other pets or diseases.
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FIRSTLINE: Feb 11, 2016
You'll see customers when you're out and about. Don't feel like you need to run and hide. Instead, use these tips to streamline these conversations and encourage pet owners to happily schedule appointments during regular business hours.
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FIRSTLINE: Feb 10, 2016
By dvm360.com staff
Spend five minutes at your next team meeting to practice the "weight" conversation—and encourage clients to take the next steps to make healthier feeding choices for their pets.
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VETERINARY ECONOMICS: Feb 05, 2016
Selling doesn't have to be feel bad
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FIRSTLINE: Feb 05, 2016
By dvm360.com staff
Make veterinary clients feel all warm and fuzzy with these heartfelt—and potentially profitable—love notes.
Feb 04, 2016
DYK? Many clients who use Dr. Google aren’t sorry.
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DVM360 MAGAZINE: Feb 02, 2016
Pets don't walk themselves into your veterinary hospital (much as you wish they would). Check to make sure you're doing these seven things to make your practice a success with clients.
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VETERINARY ECONOMICS: Feb 01, 2016
Stop yapping about Yelp and bark up a better tree that protects your veterinary practice’s reputation.
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FIRSTLINE: Feb 01, 2016
Confess: Are you frustrated by the high-demand, Google-happy discount divas and snapchat skeptics who ask everyone before they consult the veterinarian? Here's help.
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VETERINARY ECONOMICS: Jan 26, 2016
By dvm360.com staff
Take a proactive position for the benefit of pets and practice
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VETERINARY ECONOMICS: Dec 24, 2015
This veterinary behaviorist says patients taken to the back for testing and procedures might be better-behaved, but don't fool yourself: They're not happier or calmer away from most pet owners.
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Nationwide: Dec 24, 2015
By dvm360.com staff
Your veterinary team knows all about the health of your patients, but what about the health of your veterinary practice? In this Team Meeting in a Box, you'll look at the condition of your financials and your operations and then treat them with new ideas and strategies.
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FIRSTLINE: Dec 24, 2015
Second graders rescued Shingle the cat when he was stuck on top of their school's roof. And a wellness plan rescued these underprivileged students when they decided to adopt the cat and provide for his veterinary care.
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VETERINARY ECONOMICS: Dec 21, 2015
We know you like to save pet owners money. Dr. Dave Bruyette explains how, in the long run, at-home blood glucose monitoring does just that.
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FIRSTLINE: Dec 15, 2015
You don’t need the Force to move veterinary clients. Consider this sage advice from a long time ago in a galaxy far, far away.