Managing clients | Firstline

Managing clients

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FIRSTLINE: Sep 13, 2017
Go ahead and ask pet-owning clients on Facebook or elsewhere this question. They loved it at my New Jersey veterinary hospital.
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VETERINARY ECONOMICS: Aug 18, 2017
By dvm360.com staff
Whose job is preventive health? How often do young pet owners turn to nutrition to solve their pet's pain problems? Dive into the new data from The Pet Owner Paths research.
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VETERINARY ECONOMICS: Aug 17, 2017
Is your clinic (app)rehensive? Three veterinary app developers use data to explain why mobile apps are good for business.
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VETERINARY ECONOMICS: Aug 15, 2017
I scored four appointments for $20. That's pretty good marketing ROI for a veterinary hospital. An old-fashioned thank-you—in snail mail and personalized to them—did the trick.
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FIRSTLINE: Aug 14, 2017
By dvm360.com staff
Heartworms: They're disgusting. They're dangerous. Pet owners shouldn't want them. Here's what veterinary practices and team members are doing to get clients on board with preventing heartworms.
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DVM360 MAGAZINE: Aug 11, 2017
By dvm360.com staff
After traveling all day from farm to field to stable to clinic, what equine veterinarian wants to spend hours billing clients? Here’s one possible solution.
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VETERINARY ECONOMICS: Aug 08, 2017
Sometimes the practice owner is the last to know. Watch for these flashing signs of warning to get ahead of the curve.
 
VETTED: Aug 07, 2017
If you take emotional responsibility for everyone else's problems, putting their monkeys on your back and in your mind, you'll have a hard time finding room for your own needs at the end of the veterinary workday.
 
VETTED: Aug 07, 2017
By dvm360.com staff
Don’t lose your head giving clients what they want: predictable, monthly payments to manage their pet’s wellness care over the year. Here are companies that can help you give them what they want.
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DVM360 MAGAZINE: Jul 30, 2017
A veterinary team is torn between giving an irresponsible owner back his microchipped dog or letting a Good Samaritan who got him medical care take him in as her own.
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VETTED: Jul 24, 2017
By dvm360.com staff
From client handouts to prevention toolkits, we have all the resources you and your veterinary clients need to battle this year's uptick in parasite prevalence.
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FIRSTLINE: Jul 24, 2017
No money means no care means no healthy pets. We know you don’t want to be a pet insurance salesman or pitch veterinary care credit cards, and you don’t have to. Here are some ways to fight through your reservations—or the worries of others—about these two kinds of products.
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FIRSTLINE: Jul 14, 2017
By dvm360.com staff
From the smallest, most easy-going cat to the biggest, most rambunctious dog—every pet deserves a household that's fun, stimulating and encourages exercise.
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FIRSTLINE: Jul 13, 2017
Every dying pet deserves a plan. Consider these inspiring case studies and tips that illustrate the power you have in veterinary medicine to help pets live longer—with a better quality of life—for days, week or months on their path to a peaceful death.
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DVM360 MAGAZINE: Jul 10, 2017
Pet owners need hospice and euthanasia help in your patients’ rough moments. Brush up on your client communication and manage these exam room and home encounters right.