Managing clients | Firstline

Managing clients

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VETERINARY ECONOMICS: Mar 03, 2015
By dvm360.com staff
Get your staff to see the light and you're halfway there.
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FIRSTLINE: Mar 03, 2015
Check out this Q&A to answer one of pet owners' top questions about parasites.
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VETERINARY ECONOMICS: Jan 27, 2015
By dvm360.com staff
Learn from Dr. Ivy Oakley Heath's hospital picture sharing.
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FIRSTLINE: Feb 19, 2015
Shawn McVey counsels a practice manager who's fed up with the staff time it takes to price match veterinary drugs to stay competitive with online pharmacies.
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FIRSTLINE: Feb 11, 2015
By dvm360.com staff
A wooden nickel saves the day when veterinary clients grow restless waiting for their pets' in-house diagnostics.
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VETERINARY ECONOMICS: Feb 04, 2015
By dvm360.com staff
Get the essential information for pet owners.
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FIRSTLINE: Feb 03, 2015
By dvm360.com staff
Make veterinary clients feel all warm and fuzzy with these heartfelt—and potentially profitable—love notes.
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VETERINARY ECONOMICS: Feb 01, 2015
See how three different invoices got very different results in pet owners' perception of value.
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FIRSTLINE: Jan 15, 2015
Each ring of the phone is a chance to educate a pet owner and elevate the level of veterinary care pets receive.
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FIRSTLINE: Jan 07, 2015
No animal should live their life in fear—especially when it comes to normal life events, such as going to the veterinarian.
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dvm360.com: Jan 06, 2015
By dvm360.com staff
This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss heartworm disease with clients and promote year-round prevention in dogs and cats. (With an educational grant provided by Merck Animal Health)

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FIRSTLINE: Dec 15, 2014
By dvm360.com staff
Check out this countdown of the 10 most-read articles of the year, including texts from your veterinary clinic cat, 15 things you'd never say in practice and more.
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VETERINARY ECONOMICS: Dec 03, 2014
By dvm360.com staff
Chances are, that handout on flea allergy dermatitis is appreciated more than you'd think.
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DVM360 MAGAZINE: Dec 01, 2014
Do you care about clients outside the exam room? Show it.
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DVM360 MAGAZINE: Nov 01, 2014
Veterinarians agree that spaying and neutering pets is a good thing. Stop being so concerned about who provides the service.