Listen up: Veterinary client voicemail reminders

Listen up: Veterinary client voicemail reminders

Keep veterinary clients from missing appointments once and for all.
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Dec 21, 2011
By dvm360.com staff

Dr. Julie Clark-Blount and her veterinary team at Laurel Oaks Animal Hospital in Kingsland, Ga. know how to keep their clients coming back. They use a phone-tree calling system to remind clients about their pets' upcoming vaccines, wellness exams, and parasite prevention. The kicker: "It's my voice that's recorded, so I'm personally talking to clients," Dr. Clark-Blount says. "The only thing that's automated is the pet's name and the appointment time. We do the message ourselves so it's more personal."

Click here to listen to one of their real-life reminders and click here to learn more ways to revolutionize your reminder system.