Huddles offer more chances to score

Huddles offer more chances to score

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Apr 01, 2008

Move over, Steelers, there's a new team in town. Team members at Shiloh Veterinary Hospital in Dover, Pa., stole one of their favorite moves from the NFL playbook. Regular huddles after appointment and surgery shifts help doctors and team members evaluate their performance and brainstorm ideas to improve. They record suggestions on a special clipboard and implement them for a two- to three-week trial period. Then the group meets to decide whether to permanently implement the suggestion and incorporate it into the playbook-uh, employee handbook.

"Our huddles help keep clients and patients top priority and improve our practice," says Jane Pinkernell, a veterinary assistant and the facilities manager.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patients' lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.