Source: FIRSTLINE
June 1, 2013
Q: We have an inventory item that has repeatedly been short when counted. It's a very specific eye medication ordered in limited quantities, and only a handful of clients use the medication. One of the clients has recently been sent to collections, and she happens to be related to a team member. I fear that the missing medication is walking out of the clinic in the hands of an employee. How would you recommend that I approach this employee? We are prepared to fire her for the crime, but we have no proof that she's the culprit. Help! —Suspicious of sticky fingers
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Source: FIRSTLINE
June 1, 2013
Editor's note: Practice Life is a new column designed to offer tools to help your practice manage daily challenges, big or small, more efficiently
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Source: FIRSTLINE
June 1, 2013
On the road to veterinary practice improvement, carefully crafted solutions that involve the team win the race.
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Source: FIRSTLINE
June 1, 2013
Help make sure you're spreading the microchip message and improve the chances lost pets will find their way home:
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Source: FIRSTLINE
June 1, 2013
Use this advice from the Centers for Disease Control and Prevention to wash your hands the right way every time:
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Source: FIRSTLINE
June 1, 2013
Sick over work—literally? Whether you only pick up the occasional pet mess or you're in the back treating animals every day, you need to know how to control zoonoses.
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Source: FIRSTLINE
May 1, 2013
These three game-winning plays will take your veterinary team members through their paces with activities to refresh your parasite prevention skills and educate clients.
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Source: FIRSTLINE
May 1, 2013
By:
Mandy Stevenson, RVT
You can handle their bark, but you don't want a bite. Firstline Board member Mandy Stevenson, RVT, offers tips for how each team member can stay safe in practice:
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Source: FIRSTLINE
May 1, 2013
This veterinary hospital team works together to rid a Rhodesian ridgeback of a congenital cleft palate.
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