Source: FIRSTLINE
 August 1, 2011
Pet owners want annual plans they can pay for monthly, but most veterinary practices aren't offering them. Are these plans just a fad—or are they the future of wellness care?
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Source: FIRSTLINE
August 1, 2011
As more generics enter the veterinary market, clients are becoming more savvy about them. What does all this mean for your practice?
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Source: FIRSTLINE
June 1, 2011
Try this morale-booster on for size.
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Source: FIRSTLINE
June 1, 2011
By:Bash Halow, CVPM, LVT
As a caring, compassionate veterinary team member, it makes sense that you want to offer discounts to needy or deserving clients. But a little here and there can add up—perhaps to the point of hurting your practice's bottom line.
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Source: FIRSTLINE
May 7, 2011
Gary Glassman, CPA, who spoke at the CVC in Washington, D.C., says receptionists and technicians benefit from being aware these numbers.
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Source: VETERINARY ECONOMICS
 May 6, 2011
By:Karen Felsted, DVM, CPA, CVPM, MS
Chapter 4 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.
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Source: FIRSTLINE
April 1, 2011
By:Dr. Karl Salszieder
Q: Should my boss pay me for paid time off (PTO) hours even if I didn't work full-time during the pay period?
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Source: FIRSTLINE
April 1, 2011
By:Karen Felsted, CPA, MS, DVM, CVPM
Your patients didn't cause the recession, and they're not responsible for your clients' money woes. But they still need essential veterinary care. It's up to you to help your clients figure out how to pay for these services̬and sometimes that means thinking outside the box.
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Source: VETERINARY ECONOMICS
January 26, 2011
A new study reveals Americans—and Europeans—will give up luxuries for animal necessities.
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