Tips for veterinary team members to communicate with veterinarians - Firstline
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Doctor Communication
Source: FIRSTLINE

Ask Shawn: Am I a hospital administrator or a custodian?

June 1, 2014

Shawn McVey offers advice for a veterinary hospital manager struggling to define her job duties.

Source: FIRSTLINE

The VHMA Files: Be a fly on the wall

June 1, 2014

Veterinary managers speak frankly about what they would like to say to practice owners.

Source: FIRSTLINE

How to micromanage your veterinary team and shatter motivation

April 1, 2014

Watch your team members wilt before your eyes with these steps to push, bully and completely overwhelm them. Then read these team tips to heal the breaks.

Source: FIRSTLINE

Veterinary team motivator: Turn "I" into "we"

January 1, 2014

Use team speak to improve veterinary team members' confidence and performance.

Source: FIRSTLINE

Why others don't understand you and how to say it better

November 1, 2013

Do the words and phrases you use in the clinic clear the air or create new clouds of confusion? Consider this advice to form better bonds with veterinary clients and coworkers.

Source: FIRSTLINE

Our veterinary practice owner's baby gives us the blues

October 1, 2013

Q: Our veterinarian brings her infant to work every day. Our team lags behind with our work because if the baby starts fussing we have to drop what we're doing and take care of the baby. What can we do?

Source: DVM360 MAGAZINE

'But it's just a teensy postmortem procedure...'

October 1, 2013

Your cancer patient is euthanized and you want a fluid sample. Your veterinary colleague demands that you get the pet owners' OK first. Is it really necessary?

Source: DVM360 MAGAZINE

Holistic vs. FDA-approved: Two veterinarians take divergent approaches

September 1, 2013

What would you do if your veterinary colleague prescribed natural supplements to your client while you were away on vacation?

Source: FIRSTLINE

Sample conversation tree: Taking your concerns to the boss

September 1, 2013

To prepare for a meeting with your veterinary team manager, write down your thoughts. State the problem in one or two sentences. Next, list two or three specific examples with approximate dates and times. Finally, offer a positive solution. "Fire Mary" isn't what most managers want to hear. Bosses want constructive steps that can help heal your team. Start your conversation with a request that respects your manager's time:

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