Source: FIRSTLINE
May 20, 2013
By:
Steve Dale, CABC
Help pet owners who don?t bring their cats to the veterinarian by asking about them.
|
Source: FIRSTLINE
May 1, 2013
Consider these three ways to overcome client objections with advice from Liza W. Rudolph, BAS, CVT, VTS (Canine/Feline), a technician with the internal medicine service at Saint Francis Veterinary Center in Woolwich Township, N.J.:
|
Source: FIRSTLINE
May 1, 2013
What do a pit bull suffering from fibrocartilaginous embolism, a Labrador retriever with chronic severe elbow dysplasia, and a beagle with ventral slot decompression have in common? These precious pooches are rehabilitation success stories that teach us to never give up hope.
|
Source: FIRSTLINE
April 8, 2013
By:
Steve Dale, CABC
Offer these tips to your veterinary clients to keep their canine companions from eating their feline friend?s feces.
|
Source: DVM360 MAGAZINE
April 1, 2013
By:
Jessica Vogelsang, DVM
In the right forum, your veterinary clients can be your best defense.
|
Source: DVM360 MAGAZINE
April 1, 2013
By:
David M. Lane, DVM, MS
Veteirnarians should avoid direct opposition of animal welfare groups during this cultural shift.
|
Source: FIRSTLINE
April 1, 2013
In addition to educating clients about zoonoses and sending parasite prevention reminders, Nancy Potter, a Firstline Editorial Advisory Board member and practice manager at Olathe Animal Hospital in Olathe, Kan., says her practice uses the "three times" rule to make sure pets get fecal exams.
|
Source: FIRSTLINE
April 1, 2013
In a client service industry like veterinary medicine, you will eventually face a customer who's dissatisfied—even when you've done your best. But what should you say when clients complain about the doctor?
|
|
Featuring Information from:
