Tips to help the veterinary team offer good service for pet owners - Firstline
CVC 2009
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Client Service
Source: FIRSTLINE

Mystery shopper form

July 2, 2009

Use this mystery shopper form to get critical feedback about your service.

Source: FIRSTLINE

Inactive client letter

July 2, 2009

Use this letter to uncover the reason a client stopped visiting your practice.

Source: FIRSTLINE

Need to save time? Here are two easy ideas

June 29, 2009

Team members are already texting and downloading forms, so why not put this technology to use in practice?

Source: FIRSTLINE

How to make a great first impression with clients

June 24, 2009

Show pet owners the love and they'll keep coming back to your practice.

Source: FIRSTLINE

Free medical care for epileptic dogs

June 23, 2009

FDA-regulated clinical trial continues to accept applicants.

Source: FIRSTLINE

Personalizing mass client e-mails

June 10, 2009

Save time and money by sending personalized mass e-mails to clients.

Source: FIRSTLINE

Fast fix ups for less

June 8, 2009

Quick and thrifty ideas to take your practice from blah to beautiful.

Source: FIRSTLINE

Form: Compare pet insurance plans

June 5, 2009

Find the plan that's right for you, your practice, and your clients.

Source: FIRSTLINE

Celebrate National Pet Microchipping Month with a splash

June 2, 2009

Get the microchip discussion going by letting clients know June is National Pet Microchipping Month.

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