Educating pet owners about veterinary care - Firstline
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Client Education
Source: FIRSTLINE

Lyme disease and tick education: What's each veterinary team member's role?

April 1, 2014

Learn how the whole team can work together to educate pet owners about ticks and Lyme disease threats to help protect pets and their owners.

Source: FIRSTLINE

When pet owners block you

April 1, 2014

Train your veterinary team to navigate the barriers difficult pet owners create with these four steps to be heard.

Source: FIRSTLINE

7 tips to fill down times at your veterinary practice

April 1, 2014

The schedule is only half full and the day is dragging. But there's lots to do to help the patients in your care if you know where to look.

Source: FIRSTLINE

Client handout: Top 10 human medications that poison pets

April 1, 2014

When pet poisonings from human medications happen, they can be serious. Use this handout to keep veterinary clients informed of the top 10 human medications pets most frequently ingest.

Source: FIRSTLINE

Parasite prevention for the indoor-only cat

April 1, 2014

When I offer our practice's recommendations for parasite prevention, owners often ignore our advice, saying, "My cat doesn't go outside." What can I say to educate these pet owners and protect the health of these cats?

Source: FIRSTLINE

Team members and the veterinary practice's social media

March 24, 2014

Wherein cute cat photos can actually save lives.

Source: FIRSTLINE

Make time to talk to pet owners about parasites

March 1, 2014

Stop the clock for vital flea and tick discussions with clients. Consider these six client personalities and take time to offer the best responses to pet owners' parasite concerns.

Source: FIRSTLINE

Allergy testing: What's each veterinary team member's role?

March 1, 2014

Learn how each member of your veterinary team plays a role in educating pet owners about allergy testing.

Source: FIRSTLINE

Teach your veterinary team to listen for pet behavior concerns

February 1, 2014

Discussing behavior with pet owners is important to catch problems early, when they're easier to change.

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