Follow this simple rule to avoid long client wait times.

Make talking about fleas less uncomfortable.

Here's how to use Twitter and Facebook to your practice's—and clients'—advantage

Posting client forms online saves pet owners' time and yours.

Role-playing doesn't have to be hokey or scary. Here's how to do it right

Follow these simple step-by-step instructions to convert phone-call reminders into e-mails.

Save time and money by sending personalized mass e-mails to clients.

Watch a demonstration of how to create a useful medical notes template in paperless records.

Here's an easy way to take the edge away from Internet pharmacies.