Complete this simple activity to show co-workers you appreciate them.

You don't have to endure a life of excessive oversight. Just give your manager what he wants and you'll be allowed to do the work you want.

Here's how to take the emotion out of termination.

Make your team cohesive.

Managers, try these seven strategies to bond quality employees to your practice.

What client service decisions are appropriate for receptionists to make independently?

Mark Opperman, CVPM, offers advice to take your practice from good to great; create a perception of value; bond clients with exceptional service; and much more.

How should we control our consumables, such as bandage and suture materials and other hospital supplies that we use but seldom charge for?

Clients judge the quality and value your practice offers during the first three minutes of contact.