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Audio and Video
Source: FIRSTLINE

Ask Shawn: When your rule maker's a rule breaker

June 30, 2014

Smart policies are good for the veterinary clinic--even for those who make them.

Source: FIRSTLINE

Who's underpaid in the veterinary practice?

June 11, 2014

Find out who is "woefully underpaid."

Source: FIRSTLINE

Phone etiquette: What veterinary practice owners don't know

May 29, 2014

Crucial team members are facing a mountain of work.

Source: DVM360 MAGAZINE

Top 5 ways not to welcome a new veterinarian

April 10, 2014

Roll out the worst welcome wagon ever with these tips.

Source: FIRSTLINE

Team members and the veterinary practice's social media

March 24, 2014

Wherein cute cat photos can actually save lives.

Source: FIRSTLINE

Get organized and reach your goals

March 12, 2014

Small, achievable action steps usher success.

Source: VETERINARY ECONOMICS

Why parasite control really matters

February 26, 2014

Embed this video on your veterinary practice website to attract visitors—and keep pets healthy when it comes to fleas and ticks.

Team members grow the veterinary practice

February 5, 2014

Encourage staff members to be proactive about helping the practice.

Source: FIRSTLINE

What does the veterinary team do when the "mean girl" is in charge?

January 9, 2014

Keep your friends close and your enemies closer.

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