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Working with team members
Source: FIRSTLINE

Ask Shawn: Sick of a seller in our veterinary practice

April 10, 2014

One of our co-workers started a side business selling merchandise. She invited the whole team to her party, and we attended as a friendly gesture. But we felt pressured to buy from her so a few of us placed small orders. Now she's pressuring us to buy more, sending us emails about new products and bringing us catalogs. How do we politely say "No thanks" without making her angry and ruining our work relationship?--Sold out

Source: FIRSTLINE

BizQuiz: Do you manage--or micromanage?

April 1, 2014

Are you managing or micromanaging your veterinary team? Take this quiz to find out:

Source: FIRSTLINE

7 tips to fill down times at your veterinary practice

April 1, 2014

The schedule is only half full and the day is dragging. But there's lots to do to help the patients in your care if you know where to look.

Source: VETERINARY ECONOMICS

BizQuiz: Do you know sexual harassment when you see it?

February 24, 2014

Take a look at three hypothetical situations and answer the corresponding questions to see if you can recognize sexual harassment at your veterinary practice.

Source: FIRSTLINE

3 ideas to boost your veterinary team's spirit

February 1, 2014

Simple gestures can improve your veterinary team's morale.

Source: VETERINARY MEDICINE

Borrow from the grill to protect dental equipment

January 1, 2014

Keep dust and debris off dental equipment with this simple solution.

Source: VETERINARY MEDICINE

Blow away clipped fur with compressed air

January 1, 2014

A fix for cleaning computer keyboards may also be the best way to clean clipper blades.

Source: FIRSTLINE

Why others don't understand you and how to say it better

November 1, 2013

Do the words and phrases you use in the clinic clear the air or create new clouds of confusion? Consider this advice to form better bonds with veterinary clients and coworkers.

Source: FIRSTLINE

Our veterinary team is broken

November 1, 2013

Every person at our practice has an important job to keep this business running smoothly. But our reception, kennel and lab team members don't always get along. I wish all areas could be more understanding of each other's jobs. But sometimes it feels like we're considered expendable. How can we bring our group together as a team?—Feeling expendable

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