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Working with patients - technicians
Source: FIRSTLINE

7 tips to fill down times at your veterinary practice

April 1, 2014

The schedule is only half full and the day is dragging. But there's lots to do to help the patients in your care if you know where to look.

Source: FIRSTLINE

Why you work in veterinary medicine

February 1, 2014

Whether you're the compassionate voice at the front desk or a member of the clinical or management team, your work improves the lives of pets and their owners.

Source: FIRSTLINE

Defuse allergy conversations with disgruntled pet owners

December 1, 2013

Allergic pets can be ticking time bombs. And seeing their precious pets suffer can light the fuse on clients' tempers. Here's how to halt the explosion.

Source: FIRSTLINE

How to tell whether cats are eliminating or marking

December 1, 2013

Help pet owners identify the reasons behind their cat's house soiling behavior.

Source: FIRSTLINE

Dealing with disabilities

August 1, 2013

Whether you suffer from a disability or you're trying to make your practice friendlier for disabled clients and team members, consider this advice.

Source: FIRSTLINE

Your role in parasite prevention and treatment

September 6, 2011

Regardless of whether you work in the front or the back of the clinic, you can play a vital role in identifying and preventing hemoparasitic infections.

Source: FIRSTLINE

Mutually beneficial: Military veterans train shelter dogs

August 9, 2011

In a new study, military veterans relieve stress by training shelter dogs and, in turn, make the pooches more adoptable.

Source: FIRSTLINE

Top 5 dermatology questions clients ask technicians

May 1, 2011

Use this information to successfully answer clients' questions about their pets' dermatology issues.

Source: FIRSTLINE

Dr. Marty Becker: Top 10 ways to lose a client

March 8, 2011

"America's Veterinarian," Dr. Marty Becker delivers 10 sure fire ways to lose customers. Are any of these going on in your clinic?

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