Working with clients - Firstline
CVC 2009
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Working with clients
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Source: FIRSTLINE

Keep veterinary clients coming back

November 19, 2009
By:Jim Kramer, DVM, CVPM

Watch Dr. Kramer explain his top tip for client retention.

Source: FIRSTLINE

A dog walk a day keeps old age at bay

November 5, 2009

Seniors who walk regularly with dogs reap many benefits.

Source: FIRSTLINE

What you can do to help strays this season

November 3, 2009
By:Liz Nartowicz

Follow these winter safety tips for feral cats.

Source: FIRSTLINE

Santa and his elves give prime pet health

November 1, 2009

Harness the holiday spirit to educate clients on pet health.

Source: FIRSTLINE

How to start a successful behavior program

November 1, 2009
By:Kristin Keeney

This case study shows how to strengthen your relationships with clients, build their bonds with their pets, and grow your practice.

Source: FIRSTLINE

Hello? It's your parasite preventive calling

November 1, 2009

Cellular reminders increase client compliance.

Source: VETERINARY ECONOMICS

How to respond to client fears about feline diabetes

November 1, 2009

Ward off client worries about feline diabetes in the first few minutes after diagnosis.

Source: FIRSTLINE

How to keep chatty clients on schedule

November 1, 2009

Build in extra time for clients who like to talk.

Source: FIRSTLINE

4 ways to show clients the value

November 1, 2009
By:Brenda Tassava, CVPM

A tightly honed message helps ensure clients see the value of your care.

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