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Working with clients
Source: DVM360 MAGAZINE

Ticks, other parasites encroaching on new territories, CAPC says

April 8, 2014

Year-round prevention continues to be strong recommendation.

Source: FIRSTLINE

Veterinary team burnout buster: Seek CE

April 1, 2014

Head off burnout and heat up your veterinary career with these hot tips to grow in your profession and offer the highest level of service and care for people and pets at your practice.

Source: FIRSTLINE

7 tips to fill down times at your veterinary practice

April 1, 2014

The schedule is only half full and the day is dragging. But there's lots to do to help the patients in your care if you know where to look.

Source: FIRSTLINE

Client handout: Top 10 human medications that poison pets

April 1, 2014

When pet poisonings from human medications happen, they can be serious. Use this handout to keep veterinary clients informed of the top 10 human medications pets most frequently ingest.

Source: FIRSTLINE

Dig into diet plans for pets

April 1, 2014

Help your team adapt to change and energize your connection with pet owners.

Source: FIRSTLINE

When pet owners block you

April 1, 2014

Train your veterinary team to navigate the barriers difficult pet owners create with these four steps to be heard.

Source: FIRSTLINE

Parasite prevention for the indoor-only cat

April 1, 2014

When I offer our practice's recommendations for parasite prevention, owners often ignore our advice, saying, "My cat doesn't go outside." What can I say to educate these pet owners and protect the health of these cats?

Source: FIRSTLINE

Lyme disease and tick education: What's each veterinary team member's role?

April 1, 2014

Learn how the whole team can work together to educate pet owners about ticks and Lyme disease threats to help protect pets and their owners.

Source: FIRSTLINE

Two views of veterinary client communication

March 1, 2014

Understand the pet owner's perspective and reach out to form a lasting bond.

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