Working with clients - Firstline
CVC 2009
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Working with clients
Source: FIRSTLINE

A dog walk a day keeps old age at bay

November 5, 2009

Seniors who walk regularly with dogs reap many benefits.

Source: FIRSTLINE

What you can do to help strays this season

November 3, 2009

Follow these winter safety tips for feral cats.

Source: VETERINARY ECONOMICS

How to respond to client fears about feline diabetes

November 1, 2009

Ward off client worries about feline diabetes in the first few minutes after diagnosis.

Source: FIRSTLINE

Minimize client waiting

November 1, 2009

Eliminate lag time with flex scheduling.

Source: FIRSTLINE

How to keep chatty clients on schedule

November 1, 2009

Build in extra time for clients who like to talk.

Source: VETERINARY ECONOMICS

Client pet medication reminder handout

October 30, 2009

Download and share this PDF handout to help clients remember to administer medications to pets at home.

Source: VETERINARY ECONOMICS

Feline diabetes client handout

October 30, 2009

Download and share this handout as a PDF or customizable Word document to reassure worried clients that feline diabetes is a chronic but treatable condition.

Source: FIRSTLINE

Health coverage goes to the dogs

October 27, 2009

Cats represent only 10 percent of insured pets in America.

Source: VETERINARY ECONOMICS

Video: 'You won't let my pet die, will you?'

October 26, 2009

Tips on talking to clients when they ask a tough question before a procedure from Veterinary Economics Editorial Advisory Board member Dr. Jim Kramer, CVPM.

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