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Source: FIRSTLINE

7 steps to a great team retreat

October 1, 2010

Team-building retreats leave your veterinary team stronger, happier, and more efficient. Here's your guide to planning one.

Source: FIRSTLINE

CVT, RVT, LVT: Consistency, please!

December 8, 2009

How do you navigate the alphabet soup of veterinary technician titles? Maybe someday you won't have to.

Source: FIRSTLINE

Veterinary team handout: Principles of mutual respect

December 1, 2009

This veterinary practice manager asks doctors and team members to sign off this document that shows they know team respect is crucial.

Source: FIRSTLINE

How by-the-bootstraps veterinary technicians can get ahead

December 1, 2009

No credential doesn't mean no future for veterinary assistants and technicians with experience.

Source: FIRSTLINE

How to keep chatty clients on schedule

November 1, 2009

Build in extra time for clients who like to talk.

Source: FIRSTLINE

Technology as a time-saving tool

November 1, 2009

See how one practice uses a computer system to stay on track.

Source: FIRSTLINE

Sample uniform policy

November 1, 2009

Use this sample uniform policy to keep garment issues at bay.

Source: FIRSTLINE

Time-off request form

November 1, 2009

Simplify scheduling requests with this sample time-off sheet.

Source: FIRSTLINE

Patient recovery: Every team member plays a part

November 1, 2009

Managing postoperative pain should rank as a top concern for team members and pet owners. Follow these position-specific guidelines to educate clients and help keep their pets comfortable.

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