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Source: FIRSTLINE

Listen up! Your cat's probably ignoring you

December 19, 2013

Study reveals domestic cats recognize their owner's voice.

Source: FIRSTLINE

10 wackiest dog names of 2013

August 13, 2013

Pet insurance provider VPI reveals this year's quirkiest names for canine policyholders.

Source: FIRSTLINE

7 steps to a great team retreat

October 1, 2010

Team-building retreats leave your veterinary team stronger, happier, and more efficient. Here's your guide to planning one.

Source: FIRSTLINE

CVT, RVT, LVT: Consistency, please!

December 8, 2009

How do you navigate the alphabet soup of veterinary technician titles? Maybe someday you won't have to.

Source: FIRSTLINE

How by-the-bootstraps veterinary technicians can get ahead

December 1, 2009

No credential doesn't mean no future for veterinary assistants and technicians with experience.

Source: FIRSTLINE

Veterinary team handout: Principles of mutual respect

December 1, 2009

This veterinary practice manager asks doctors and team members to sign off this document that shows they know team respect is crucial.

Source: FIRSTLINE

Technology as a time-saving tool

November 1, 2009

See how one practice uses a computer system to stay on track.

Source: FIRSTLINE

How to keep chatty clients on schedule

November 1, 2009

Build in extra time for clients who like to talk.

Source: FIRSTLINE

Time-off request form

November 1, 2009

Simplify scheduling requests with this sample time-off sheet.

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