Q: What do you do with pushy peers who think they're in charge?
A: Some co-workers seem to forget you work with them not for them. Whether naturally dominant or overly hands-on, these alpha
personalities often try to take control. When they do, your knee-jerk reaction may be to ask, "I'm sorry, did you get a promotion
I'm unaware of?" But resist these defensive urges.
Being confrontational usually tends to make things worse, says Nancy Potter, Firstline Editorial Advisory Board member and practice manager at Olathe Animal Hospital in Olathe, Kan. For a more advantageous outcome,
you should gently remind co-workers they're your equals, not your superiors. "Make the issue be about you and your feelings,"
Potter says. "Say something like, 'When you tell me what to do, it makes me feel like you don't think I know my job. Is that
how you feel?'"
You could also say, "Did Dr. Smith ask you to convey this information to me?" or "You have some good ideas. I think we should
talk to Dr. Smith about them." These statements clearly but politely show peers they may be overstepping their ground. If
you'd rather take a more passive approach, Potter recommends simply saying, "Thank you for the advice" or "I'll consider that."
But never promise to do something if you're not going to follow through, Potter says. Remember, the best way to communicate