The 3 A's of conflict resolution - Firstline
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The 3 A's of conflict resolution
Don't lose your cool; focus on the issue at hand and the desired outcome.

FIRSTLINE

Bring your A game to negative workplace situations: dvm360 Associate Editor Ashley Barforoush shares the three A's of handling difficult workplace situations as described by lecturer Julie Mullins at Firstline Live.

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Source: FIRSTLINE,
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