The 3 A's of conflict resolution

The 3 A's of conflict resolution - Firstline

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The 3 A's of conflict resolution

Don't lose your cool; focus on the issue at hand and the desired outcome.

May 1, 2012
FIRSTLINE

Bring your A game to negative workplace situations: dvm360 Associate Editor Ashley Barforoush shares the three A's of handling difficult workplace situations as described by lecturer Julie Mullins at Firstline Live.

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