Stop feeling guilty about cash-strapped clients - Firstline
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Stop feeling guilty about cash-strapped clients


FIRSTLINE

Team members are caring, altruistic people. As such, you might feel a twinge of guilt talking to pet owners about high-level care when their funds are tight. Erase those hesitant feelings. Why? First off, because you can't judge who will accept best-care recommendations and who won't. Money often doesn't come into play. Second, clients' financial situations just aren't your business. With that in mind, here's how to feel OK recommending the best care all the time. (If you can't view the video, click here.)

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Source: FIRSTLINE,
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