Doctors sometimes forget to mark all of the services they provided on the charge sheets, says Amy Beckman, front office manager
at McAfee Animal Hospital in Valparaiso, Ind. To give the staff an incentive to catch these errors, the hospital offers 20
percent of the missed charges to employees who find them. The money the hospital recoups from team members' double-checking
definitely covers the 20 percent, Beckman says. "Plus, it's made our doctors a lot more careful."