How to respond to challenging work situations - Firstline
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How to respond to challenging work situations


FIRSTLINE

When a client is upset or a patient is critically ill, don't panic. Instead, take this calm approach to problem-solving, courtesy of Dr. Jim Kramer, CVPM, a partner at Columbus Animal Hospital in Columbus, Neb., and a Veterinary Economics Editorial Advisory Board member.

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Source: FIRSTLINE,
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