Hang up on snail mail: Revolutionize your veterinary reminder system - Firstline
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Hang up on snail mail: Revolutionize your veterinary reminder system
Once clients are out of your sight, your clinic is probably out of their mind. Find out how to sends the most effective and cost-efficient client reminders.

FIRSTLINE


Chances are your veterinary clients aren't counting down the days until their next appointment. That's why sending reminders is so important, says Dr. Julie Clark-Blount, owner of Laurel Oaks Animal Hospital in Kings- land, Ga. Her practice used to send postcards to remind clients about upcoming appointments and needed treatments but recently switched to a phone-tree calling system—and they haven't looked back. "It's my voice that's recorded, so I'm personally talking to clients," Dr. Clark-Blount says.

"The only thing that's automated is the pet's name and the appointment time. We do the message ourselves so it's more personal."


More in this package:
What types of client reminders does your practice send?
What does your clinic send reminders for?
Spreading the word about emergencies and recalls


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Source: FIRSTLINE,
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