Exceed veterinary client expectations

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Exceed veterinary client expectations

Personalized service pays off.

Jan 25, 2012
By: Mark Opperman, CVPM
FIRSTLINE

In the highly competitive veterinary market, your clinic needs every advantage it can get. Team members: Learn the best way to interact with clients and their pets—Mark Opperman, CVPM, says that the little things add up to exceptional customer service.

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