The team at Countryside Veterinary Clinic in Carthage, N.Y., knows how to captivate their audience. Countryside entertains
clients in the reception area with a slide show computer screen saver. The slide show features photos of patients, some posing
with their adult or child owners.
Stefano Stefani/Getty Images
Kathy Clement, a customer care specialist, says clients especially enjoy the slide show when they see their own pets on screen.
"But it can be painful for clients to see a photo of their deceased pet, so we try to be considerate of our clients and update
the slide show often," she says.