Chew gum. Slump and slouch because you were out too late again last night. Don't hide the anal sac juice that's splashed all
across your scrubs. Hey, clients need to know the reality of your situation.
Run behind schedule
If you're reliable, clients will depend on you. And high expectations are to be avoided.
Don't explain charges
Outlining the value of the care you give takes time and knowledge. Just slap a price tag on the services and items provided
and get on with it.
Saying sorry implies you care. And nothing endears you to clients like letting them think you're watching out for them.
Be insensitive to pets
Cut to the chase if Kitty's annoying. Tell your client, "All Kitty's crying and scratching is really bothering me. Hush that
Don't return phone calls
Who wants to hear the long-winded questions, whining, and painful stories on the other end of the line?
Ensure the hospital is filthy—and smelly
If your practice is comfortable and welcoming, clients will want to take the time to get to know you—and then they'll come
Act too busy to be bothered
This way you won't get sidelined with tiresome requests for help.