P.S. Managers and team members, read on to find tips to help you work together a little bit better.
"Clueless." "Unbelievable." "It would be different if I were in charge." They infuriate, aggravate and take us to the limits
of our emotions. They're our bosses. We find ourselves bewildered by their decisions and even discouraged when we think they
don't understand. We think they don't understand us, but what if the opposite is true? What if there are some things we need
to know about being a manager?
What would it be like if your manager could tell you everything that's going on and the reason behind every decision? We may
never know, but you can ease the workday by learning eight secrets your manager wants to tell you—even if she can't:
1. I keep secrets for a good reason.
Sarah has been late several times in the last few weeks and missed an entire day without any excuse. Anyone else would have
been given a disciplinary action. You think it's unfair that she's treated differently than the other employees.
As your manager, I know that Sarah's issues with her employment are confidential. As much as I'd love to tell you that Sarah
has an underlying medical issue and is protected under the Americans with Disabilities Act, I'm not able to discuss Sarah's
health issues with anyone. Every team member deserves that level of confidence when they share private information with their
Manager tip: Review the confidentiality of employee files and information during each employee's yearly performance review. Also, be sure
to include a statement about confidentiality in the employee manual. All team members should know that the Health Insurance
Portability and Accountability Act of 1996, or HIPAA, protects all medical information confidentiality, so it's important
to handle all medical information in the strictest of confidence. And the Privacy Act of 1974 outlines the protection of employee
information regarding personal information and its handling by employers.