| As with many practice teams, the staff at the Waynesville Veterinary Hospital in Waynesville, Ohio, is like a close-knit family.
So when a team member is out sick or experiences a difficult time, the hospital shows it cares by sending hugs—of the personalized
paper variety. "Each staff member will color and decorate a paper person cutout and send special wishes to our colleague,"
says office manager Eileen Mallory. "Even the clinic cats send hugs. They last a lot longer than flowers and have a personal
touch. I received my first hug from my grandson four years ago, which got the idea started. I still have my hug over my desk,
and it always brings a smile."
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