Source: VETERINARY ECONOMICS
 November 1, 2009
By:Karyn Gavzer, MBA, CVPM
Our team members aren't salespeople. How can we teach them to reinforce our recommendations to clients?
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Source: FIRSTLINE
 October 12, 2009
By:Rachael Hume
I had to get real with the practice owner to save to save our working relationship—and change the negative atmosphere lingering in the practice.
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Source: FIRSTLINE
October 8, 2009
Take heart: One doctor says her team is her best investment
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Source: FIRSTLINE
October 1, 2009
By:Debbie Allaben Gair, CVPM
If your practice faces rivalries between doctors and staff and older and younger generations, read this.
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Source: FIRSTLINE
October 1, 2009
Germs are everywhere in your veterinary facility. Sometimes they hide in places you might not realize.
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October 1, 2009
Use this form at your next team meeting to help bridge the generation gap.
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Source: FIRSTLINE
October 1, 2009
By:Debbie Allaben Gair, CVPM
Stop thinking of employees outside your group as rivals. When you break down these barriers, you'll reap the rewards.
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Source: FIRSTLINE
August 28, 2009
Some team members always seem to shoot down ideas. Here's how to turn those objectors into supporters.
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Source: FIRSTLINE
August 1, 2009
Here's a quick snapshot of the average Firstline reader, according to our 2009 Team Trends Study.
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