Skill building tips and tools for the veterinary team - Firstline
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Skill Builder
Source: FIRSTLINE

15 ways to work smarter

September 1, 2006

Want to get more done in less time? Plan for efficiency with these one-step-at-a-time solutions.

Source: FIRSTLINE

Manage your chronic pain in veterinary practice

July 1, 2014

Pull the thorn out of the lion's paw and learn to manage your chronic pain in practice.

Source: FIRSTLINE

Make the first veterinary visit count for cats

May 1, 2014

Here's how your team can help lock in a lifetime of care for cats.

Source: FIRSTLINE

Phone skills: How to attract cat owners when they call your practice

May 1, 2014

Consider these common cat owner conundrums and learn how to offer help on the phone--and ultimately lock in a veterinary visit to promote the pet's health.

Source: FIRSTLINE

Cat crisis phone checklist: How veterinary receptionists can help

May 1, 2014

When cat owners call your veterinary practice, follow these tips to welcome them to your cat-friendly environment.

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Leap to the aid of forgotten felines

May 1, 2014

Consider these tools and advice to make sure cats are represented in your veterinary practice.

Source: FIRSTLINE

Veterinary team burnout buster: Seek CE

April 1, 2014

Head off burnout and heat up your veterinary career with these hot tips to grow in your profession and offer the highest level of service and care for people and pets at your practice.

Source: FIRSTLINE

5-minute drill: Train your veterinary team to write right

March 1, 2014

Use this advice to write effective marketing materials for veterinary clients.

Source: FIRSTLINE

How to juggle a veterinary job and training

December 1, 2013

I'm a receptionist, but I also do a lot of assisting the doctor and technicians. My biggest frustration is trying to learn tasks at the back of the clinic that would make me more helpful while always being interrupted by the phone and walk-ins. How do I balance the work?—Not dropping the ball

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