Marketing tips and advice for the veterinary team - Firstline
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Source: FIRSTLINE

Use code words in veterinary practice

July 1, 2014

When a pooch tinkles in the waiting room or a pet needs a muzzle, code words can put a positive spin on delicate situations.

Source: FIRSTLINE

Match pets with the right owners

July 1, 2014

It often takes more than luck to match the right pets and people for a lifetime of love. If you can get involved early, you can save heartache for pets and people.

Source: FIRSTLINE

Float strong veterinary recommendations to pet owners

June 1, 2014

Weak words will sink your care and product recommendations. Float words with strength to lock in pet care compliance.

Source: FIRSTLINE

Conversation tree: Discuss dental care for senior pets

May 1, 2014

As pets age, their owners may resist dental care, insisting their pets are too old for anesthesia or offering up other myths when they turn down the care you recommend. Consider these tips to explain the value of dental care at every stage of life, including the golden years.

Source: FIRSTLINE

Sample scripts: How to respond to cat owners who resist veterinary care

May 1, 2014

Consider the common phrases cat owners utter when you suggest routine veterinary care for their cats. Then use these scripts to improve compliance.

Source: FIRSTLINE

Cat crisis phone checklist: How veterinary receptionists can help

May 1, 2014

When cat owners call your veterinary practice, follow these tips to welcome them to your cat-friendly environment.

Source: FIRSTLINE

Leap to the aid of forgotten felines

May 1, 2014

Consider these tools and advice to make sure cats are represented in your veterinary practice.

Source: FIRSTLINE

Make the first veterinary visit count for cats

May 1, 2014

Here's how your team can help lock in a lifetime of care for cats.

Source: FIRSTLINE

5-minute drill: How veterinary team members can handle pets' pain

May 1, 2014

Educate pet owners about the pain prevention steps your veterinary practice can take to keep pets comfortable.

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