Team training tool: Disarm a Debbie Downer in your veterinary practice - Firstline
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Team training tool: Disarm a Debbie Downer in your veterinary practice
Learn how to keep veterinary team conversations positive and on the right track.


FIRSTLINE

 

Download this team training tool for a sample script of how to deal with a Debbie Downer and a role-play exercise to practice with your team.

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Source: FIRSTLINE,
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