Source: FIRSTLINE
 March 16, 2012
By:Bash Halow, CVPM, LVT
In the high-stakes world of veterinary medicine, tempers can spark easily.
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Source: FIRSTLINE
January 1, 2012
By:Shawn McVey, MA, MSW
Here's what to do when the veterinarian at your clinic doesn't believe in pain management.
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Source: DVM NEWSMAGAZINE
 June 1, 2011
By:Christopher J. Allen
After a recent talk I gave in Las Vegas, a veterinarian came up to the podium and told me she'd been considering applying to law school.
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Source: FIRSTLINE
May 1, 2011
By:Shawn McVey, MA, MSW
No team member should have to deal with that verbal abuse. It's time to take the veterinarian aside.
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Source: FIRSTLINE
April 5, 2011
A new study says that active retaliation against your boss is more serious than withholding knowledge.
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Source: FIRSTLINE
March 25, 2011
The following is a letter sent in by a veterinarian. Let us know if you can relate—or think the receptionist deserves a break.
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Source: FIRSTLINE
March 1, 2011
Survey Results: Are veterinary technicians valued?
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Source: FIRSTLINE
February 1, 2011
By:Shawn McVey, MA, MSW
My well-meaning boss will frequently say to a team member who isn't performing up to par, "You should be more like (another employee)." I've seen the team member not only take offense to the boss's statement but also feel resentment toward the other employee for being the favorite. Does this management approach have any real positives?
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Source: FIRSTLINE
October 1, 2010
Ask Shawn: Communicating to change a control freak
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