Source: FIRSTLINE
 May 1, 2012
There's always something to be learned from good service.
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Source: FIRSTLINE
January 4, 2012
By:Fred Metzger, DVM
Make the best use of first and last contact with clients and keep the day moving.
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Source: FIRSTLINE
December 21, 2011
Keep veterinary clients from missing appointments once and for all.
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Source: FIRSTLINE
October 5, 2011
By:Fred Metzger, DVM
Providing outstanding service isn't always as obvious as it seems. Follow these great tips and elevate your clinic's level of customer care.
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Source: FIRSTLINE
September 28, 2011
Some aspects veterinary care can be taught. Other come naturally but are also extremely valuable.
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Source: FIRSTLINE
September 1, 2011
Make time fly.
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Source: FIRSTLINE
July 20, 2011
By:Donna Recupido, CVPM
A dismissive attitude can let clients slip through your fingers.
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Source: FIRSTLINE
July 13, 2011
Scheduling appointments via the internet is one more way to put technology to use for your veterinary clinic.
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