Client education for managers - Firstline
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Client education for managers
Source: FIRSTLINE

Team members and the veterinary practice's social media

March 24, 2014

Wherein cute cat photos can actually save lives.

Source: FIRSTLINE

Make time to talk to pet owners about parasites

March 1, 2014

Stop the clock for vital flea and tick discussions with clients. Consider these six client personalities and take time to offer the best responses to pet owners' parasite concerns.

Source: FIRSTLINE

Defuse allergy conversations with disgruntled pet owners

December 1, 2013

Allergic pets can be ticking time bombs. And seeing their precious pets suffer can light the fuse on clients' tempers. Here's how to halt the explosion.

Source: FIRSTLINE

Fighting pet obesity with advancing technology

July 24, 2013

Dr. Ward weighs in on current and future veterinary technology for monitoring pet?s health.

Source: Pet Poison Helpline

Are those packaging freshness packets really toxic to dogs?

May 31, 2013

Find out which freshness packets are toxic to dogs.

Source: Pet Poison Helpline

8 substances that can result in toxicoses in certain species

March 12, 2013

Some toxins are specific to cats, dogs, horses, and ruminants. We'll break down these eight for you in an easy-to-remember list.

Source: FIRSTLINE

Better behavior with Steve Dale: Helping dogs with storm anxiety

September 10, 2012

Thunder booms, and some dogs panic. Here's how to help your veterinary clients' pets cope.

Source: FIRSTLINE

Top 10 ways for veterinary clinics to blow it on social media

June 21, 2012

Your team may be mishandling Twitter and Facebook. Watch and learn.

Source: FIRSTLINE

What kind of content do veterinary clients really want to see on social media?

May 23, 2012

Wise use of Facebook and Twitter will result in valuable engagement.

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