Source: FIRSTLINE
 April 23, 2012
By:Donna Recupido, CVPM
Clients' body language can often reveal what they're really thinking. Here's how to read between the lines.
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Source: FIRSTLINE
January 11, 2012
By:Dr. Marty Becker
Clients will search the Web; direct them to dependable sources.
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Source: FIRSTLINE
December 7, 2011
Address behavior as part of pets' whole health.
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Source: FIRSTLINE
August 1, 2011
Once clients are out of your sight, your veterinary practice is probably out of their mind. Find out how to sends the most effective and cost-efficient client reminders.
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Source: FIRSTLINE
July 13, 2011
Scheduling appointments via the internet is one more way to put technology to use for your veterinary clinic.
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Source: FIRSTLINE
June 8, 2011
Take your social media presence to another level with recurring internet broadcasts.
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Source: FIRSTLINE
March 30, 2011
There is a pronounced difference between posting on your personal Facebook page and that of your clinic.
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Source: FIRSTLINE
March 1, 2011
By:Brenda Tassava, CVPM, CVJ
How can team members filter the friends on their practice's Facebook page to ensure nothing questionable is associated with the professional page?
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