Educating pet owners about veterinary care - Firstline
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Client Education
Source: FIRSTLINE

3 reasons pet owners say "no" to microchips

June 1, 2014

Learn how to respond when pet owners resist your microchip recommendations.

Source: FIRSTLINE

3 steps for pet nutrition home runs

June 1, 2014

Help Mr. Jones hit the ball out of the park by following your veterinary practice's recommendations for Smokey's nutrition.

Source: FIRSTLINE

Sample script: How to answer pet owners' DIY vaccination questions

May 1, 2014

Learn how to respond when clients ask to purchase vaccines from your hospital so they can vaccinate their pets themselves.

Source: FIRSTLINE

3 tips to talk about natural products with pet owners

May 1, 2014

Learn how to respond when clients ask about natural products for their pets.

Source: FIRSTLINE

Dog bite prevention for the littlest pet owners

May 1, 2014

Keep people—and pets—safe with these quick tips to head off dangerous situations.

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Phone skills: How to attract cat owners when they call your practice

May 1, 2014

Consider these common cat owner conundrums and learn how to offer help on the phone--and ultimately lock in a veterinary visit to promote the pet's health.

Source: FIRSTLINE

Client handout: Top 10 human medications that poison pets

April 1, 2014

When pet poisonings from human medications happen, they can be serious. Use this handout to keep veterinary clients informed of the top 10 human medications pets most frequently ingest.

Source: FIRSTLINE

Parasite prevention for the indoor-only cat

April 1, 2014

When I offer our practice's recommendations for parasite prevention, owners often ignore our advice, saying, "My cat doesn't go outside." What can I say to educate these pet owners and protect the health of these cats?

Source: FIRSTLINE

Lyme disease and tick education: What's each veterinary team member's role?

April 1, 2014

Learn how the whole team can work together to educate pet owners about ticks and Lyme disease threats to help protect pets and their owners.

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