Veterinary teams celebrate the bond between people and pets - Firstline
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Building the Bond
Source: FIRSTLINE

Quick script: Answering veterinary clients' questions about cost

November 1, 2013

Handle client conversations about expenses with this short response.

Source: FIRSTLINE

Signal euthanasias at your veterinary practice

November 1, 2013

When you work in a small hospital where laughter is the norm, you have to figure out creative ways to let employees know a euthanasia is taking place.

Source: FIRSTLINE

Why I love working with exotic pets

October 1, 2013

Welcome to the amazing world of animals that hop, slither and soar through the doors of the veterinary practice where we work every day.

Source: FIRSTLINE

Beating the client compliance blues

September 13, 2013

How do you create client compliance in the wake of Dr. Google and less disposable income? Give your advice to a veterinary practice facing the same problem.

Source: DVM360 MAGAZINE

From the trenches: "Hey, doc, my trailer full of horses just crashed into a house ... "

September 5, 2013

So that's why you're late? Hadn't heard that one at my veterinary clinic before.

Source: DVM360 MAGAZINE

Fear factor: Is routine veterinary care contributing to lifelong patient anxiety?

September 1, 2013

In part 1 of this two-part series, new research explores the dramatic impact of a single veterinary visit on a pet's long-term behavioral well being.

Source: FIRSTLINE

Sample script: Talk to veterinary clients about online pharmacies and home delivery

September 1, 2013

Use this script to talk to veterinary clients about the advantages of ditching online pharmacies.

Source: FIRSTLINE

Solutions for spoiled veterinary clients

September 1, 2013

Have a demanding veterinary client? Use these tips to get through those appointments and better your client's experience.

Source: FIRSTLINE

3 tips to better dental care at your veterinary clinic

September 1, 2013

Want more tips from Patricia March, RVT, VTS (Dentistry)? See March speak at CVC San Diego.

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