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Source: FIRSTLINE Top 10 ways to breed negativity in your veterinary clinic June 19, 2013 By: Ernest E. Ward Jr., DVM Who needs a functional staff anyway?

Source: FIRSTLINE What's wrong with my posture in the veterinary exam room? June 13, 2013 By: Shawn G. McVey, MA, MSW Stand up straight and send a message.

Source: FIRSTLINE How-to: Veterinary client canine enrichment May 23, 2013 By: Steve Dale, CABC "Underemployed" dogs need stimulation.

Source: FIRSTLINE Eliminate gossip in the veterinary clinic April 26, 2013 By: Ernest E. Ward Jr., DVM Clamp down on this culture killer.

Source: FIRSTLINE Top 5 ways veterinary technicians fail doctors April 10, 2013 Doctors weigh in on how techs leave them hanging.

Source: FIRSTLINE Top tips for telephones in the veterinary practice February 11, 2013 Treat the phone like the revenue source it is.

Source: FIRSTLINE Bring positivity to your veterinary team on down mornings January 23, 2013 Your outlook?and that of your staff?is in your own hands.

Source: FIRSTLINE Firstline receives makeover January 17, 2013 Check out the exciting changes.

Source: FIRSTLINE Top 10 reasons to come in to work sick January 3, 2013 Power though it and do your work! Or ... maybe not.

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