http://veterinaryteam.dvm360.com/firstline/Team+Conflict/Article/list/45407 Conflict management tips to help veterinary team members deal effectively with upset co-workers. 2009-11-21T23:44:39Z http://veterinaryteam.dvm360.com/firstline/Veterinary+team/4-ways-to-keep-the-peace-at-your-practice/ArticleStandard/Article/detail/642323?contextCategoryId=45407&ref=25 Adopt one of these personalities to negotiate your way to workplace Nirvana. 2009-11-17T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/472009/642323/veterinary_twitter_birds_wd_flash.jpg HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/4-signs-youre-working-for-a-bully/ArticleStandard/Article/detail/636086?contextCategoryId=45407&ref=25 You could damage your career by working for a boss who pushes you around. 2009-10-22T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/432009/636086/veterinary_bad_boss_flash.jpg HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Forget-us-vs-them/ArticleStandard/Article/detail/635162?contextCategoryId=45407&ref=25 Stop thinking of employees outside your group as rivals. When you break down these barriers, you'll reap the rewards. 2009-10-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/432009/635162/Veterinary_TurfWarDVM_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Should-your-practice-install-video-surveillance/ArticleStandard/Article/detail/622344?contextCategoryId=45407&ref=25 Managers: Consider state laws, as well as employee response, to make sure the practice and its team are equally protected by video surveillance. 2009-09-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/352009/622344/VeterinarySurveilance_flash.jpg HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Firstline-Live-2009-Editors-favorite-tip/ArticleStandard/Article/detail/623349?contextCategoryId=45407&ref=25 Here's how to deal with perpetually late employees. 2009-09-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/362009/623349/Veterinary-Time_flash.gif HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/How-to-confront-co-workers-without-the-drama/ArticleStandard/Article/detail/627614?contextCategoryId=45407&ref=25 Putting issues on the table and talking about them openly isn't easy, but if you want a healthy work environment, it's necessary. To get you started, Shawn McVey, MA, MSW, shares this example. 2009-09-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/382009/627614null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/The-cost-of-clashing/ArticleStandard/Article/detail/617639?contextCategoryId=45407&ref=25 Conflict happens—and that's OK. But if it's not handled correctly, people and pets suffer. 2009-08-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/322009/617639/Veterinary_CostClash_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/How-to-stop-gossip/ArticleStandard/Article/detail/616486?contextCategoryId=45407&ref=25 When team members look to each other for juicy stories, one of three situations is occurring. Are these circumstances happening at your practice? 2009-08-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/322009/616486/Veterinary_GossipCat_flash.jpg HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/What-to-do-when-someone-goes-diva-by-Shawn-McVey/ArticleStandard/Article/detail/615425?contextCategoryId=45407&ref=25 Dethrone your drama queens and kings. 2009-07-30T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/312009/615425/veterinary_diva_flash.jpg HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/The-buzz-about-Firstline-Live/ArticleStandard/Article/detail/605034?contextCategoryId=45407&ref=25 Word on the street is that Debbie Gair's presentation is a great way to improve team communication and end conflict. 2009-06-19T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/252009/605034null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Work-in-a-50--employee-practice-Then-you-need-thes/ArticleStandard/Article/detail/600989?contextCategoryId=45407&ref=25 Here are ideas for reducing conflict and boosting efficiency on a large team. 2009-06-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/232009/600989null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/7-deadly-sentences/ArticleStandard/Article/detail/602784?contextCategoryId=45407&ref=25 See what sinful statements you may be making—and what you should say instead. 2009-06-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/242009/602784/Veterinary_Deadly_Sentences_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Youre-not-the-boss-of-me/ArticleStandard/Article/detail/602789?contextCategoryId=45407&ref=25 How to deal with dominant personalities. 2009-06-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/242009/602789null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Sample-case-study-Constant-turnover/ArticleStandard/Article/detail/598445?contextCategoryId=45407&ref=25 Stop the revolving door. 2009-05-15T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/202009/598445null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Sample-case-study-The-blame-game/ArticleStandard/Article/detail/598360?contextCategoryId=45407&ref=25 When a problem happens over and over, step back and determine where the issue lies. Here's how. 2009-05-14T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/202009/598360null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Problem-employees-Is-it-you-or-them/ArticleStandard/Article/detail/597477?contextCategoryId=45407&ref=25 Pinpoint—and help—the real trouble team members in your practice. 2009-05-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/192009/597477/Veterinary_ProbEmployeeDVM_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Which-shift-gets-the-short-end-of-the-stick/ArticleStandard/Article/detail/593122?contextCategoryId=45407&ref=25 Study pegs evening supervisors as bad bosses. 2009-04-28T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/162009/593122/VeterinaryWearWolfNightShif_flash.jpg HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/How-to-stop-fighting-with-your-co-workers/ArticleStandard/Article/detail/591195?contextCategoryId=45407&ref=25 When you and your team members just can't seem to get along, take a look at each others' style. 2009-04-02T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/142009/591195null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Smoking-idea-left-me-fuming/ArticleStandard/Article/detail/589768?contextCategoryId=45407&ref=25 The idea that a hospital would condone employees smoking on the clock, leaves one reader fired up. 2009-03-27T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/132009/589768null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/How-to-avoid-conflict-with-new-associates/ArticleStandard/Article/detail/588359?contextCategoryId=45407&ref=25 Here are three tips for how to adapt to the new doctor—without fighting 2009-03-23T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/122009/588359null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Mouthwash-The-answer-to-bad-clients-and-co-workers/ArticleStandard/Article/detail/585208?contextCategoryId=45407&ref=25 Unsavory encounters could literally leave a bad taste in your mouth. 2009-03-05T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/102009/585208/Veterinary_Mouthwash_flash.jpg HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Naughty-or-nice/ArticleStandard/Article/detail/585560?contextCategoryId=45407&ref=25 Don't give backhanded compliments. 2009-03-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/102009/585560/VeterinaryMeanBoss_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/10-ways-to-drive-your-team-nuts/ArticleStandard/Article/detail/582918?contextCategoryId=45407&ref=25 Lose your co-workers' goodwill—and respect—with these simple steps. 2009-02-23T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/092009/582918null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Ask-Amy-Reigning-in-the-bride/ArticleStandard/Article/detail/580266?contextCategoryId=45407&ref=25 What to do when wedding-obsessed employees start making mistakes. 2009-02-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/062009/580266null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Amy-says-employees-deserve-respect/ArticleStandard/Article/detail/576266?contextCategoryId=45407&ref=25 Experts debate when to jump the chain of command. 2009-01-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/042009/576266null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Dear-Amy-What-were-you-thinking/ArticleStandard/Article/detail/576265?contextCategoryId=45407&ref=25 Practice manager challenges advice. 2009-01-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/042009/576265null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/How-to-stop-quick-smoke-breaks/ArticleStandard/Article/detail/571497?contextCategoryId=45407&ref=25 How do you stop employees from stepping out for a "quick" smoke break? 2008-12-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/502008/571497/veterinary_nosmoke_team_flash_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/When-to-approach-the-boss-about-team-conflict/ArticleStandard/Article/detail/571498?contextCategoryId=45407&ref=25 When should I go to my boss about a problem I'm having with a co-worker? 2008-12-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/502008/571498null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Make-a-punctuality-pact-with-team-members/ArticleStandard/Article/detail/571500?contextCategoryId=45407&ref=25 How to handle chronic tardiness. 2008-12-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/502008/571500/veterinary_contractTEAM_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Video-Can-change-be-handled-gracefully/ArticleStandard/Article/detail/559800?contextCategoryId=45407&ref=25 Change sends team members into a tailspin. Shawn McVey explains how to prevent the turmoil. 2008-10-18T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/422008/559800/VeterinaryMcVeyVid_flash.jpg HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/10-common-bad-boss-behaviors/ArticleStandard/Article/detail/559203?contextCategoryId=45407&ref=25 No matter the shape or size of your practice, odds are you share boss-related annoyances with other team members. 2008-10-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/422008/559203null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Taming-beastly-bosses/ArticleStandard/Article/detail/559202?contextCategoryId=45407&ref=25 Hiding behind your boss's lion's roar might be a timid kitten. Coax out your boss's softer side. 2008-10-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/422008/559202null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Ask-Amy-A-tale-of-two-tough-employees/ArticleStandard/Article/detail/559191?contextCategoryId=45407&ref=25 How do you deal with difficult co-workers? 2008-10-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/422008/559191null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Ask-Amy-My-co-worker-sabotages-me/ArticleStandard/Article/detail/551944?contextCategoryId=45407&ref=25 How do I handle a passive-aggressive team member? 2008-09-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/392008/551944null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Solutions-for-abusive-clients/ArticleStandard/Article/detail/529596?contextCategoryId=45407&ref=25 How should we handle aggressive clients who use foul language, throw invoices, or behave badly? 2008-07-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/292008/529596null XML http://veterinaryteam.dvm360.com/firstline/Communication+Strategies/Sample-conflict-resolution-plan/ArticleStandard/Article/detail/529012?contextCategoryId=45407&ref=25 Use these guidelines to create your own step-by-step plan that outlines who team members should approach and how to report a problem with a co-worker if team members can't resolve the issue by themselves. 2008-07-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/282008/529012null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Dont-debate--communicate/ArticleStandard/Article/detail/529605?contextCategoryId=45407&ref=25 Learn to take the sting out of verbal darts and head off conflicts with co-workers. 2008-07-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/292008/529605/punctuation_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/7-tips-to-defuse-angry-clients/ArticleStandard/Article/detail/529671?contextCategoryId=45407&ref=25 Review these techniques to help you prepare for your next encounter with aggressive clients. 2008-07-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/292008/529671/Veterinary_mad_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Team+Building/Trainees-Open-up-to-learning/ArticleStandard/Article/detail/525183?contextCategoryId=45407&ref=25 Show your new team members you're working to make their jobs easier and provide the best service and care. 2008-06-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/252008/525183null XML http://veterinaryteam.dvm360.com/firstline/Team+Building/Put-new-hires-on-the-right-path/ArticleStandard/Article/detail/525184?contextCategoryId=45407&ref=25 Don't let high turnover send your team off track. Here's how you can contribute to new team members' success and create a culture that encourages them to stay. 2008-06-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/252008/525184/right_path_thumbnail.jpg http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/252008/525184/VeterinaryHire_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Ask+The+Experts/Help-light-team-members-fire/ArticleStandard/Article/detail/525192?contextCategoryId=45407&ref=25 Q. How do I inspire an uninspired team member? 2008-06-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/252008/525192/fire_thumbnail.jpg http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/252008/525192null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/6-statements-that-burst-your-bubble/ArticleStandard/Article/detail/525180?contextCategoryId=45407&ref=25 Some remarks from clients and colleagues can deflate your enthusiasm. Here's how to respond the next time their words make you ready to pop. 2008-06-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/252008/525180/veterinary_bust_bubble_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Every-breath-you-take/ArticleStandard/Article/detail/516848?contextCategoryId=45407&ref=25 He's watching you. You can't concentrate, you're afraid to be alone with him, and the comments won't stop. Sexual harassment can be relentless, consuming your work and your life. It happened to these women—and it could happen to you. Here's what every woman (and man) should know about sexual harassment. 2008-05-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/202008/516848/breath_thumbnail.jpg http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/202008/516848/breath_flash_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Ask-Amy-All-aboard-for-policy-changes/ArticleStandard/Article/detail/508898?contextCategoryId=45407&ref=25 Some team members consistently resist the policy and procedural changes I make for our practice, but their peers get them on board with no problem. How can I change this? 2008-04-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/152008/508898/ask_amy_policy_thumbnail.jpg http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/152008/508898null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Ask-Amy-I-cant-discipline/ArticleStandard/Article/detail/508903?contextCategoryId=45407&ref=25 I'm an office manager for a practice with 26 doctors and team members. Because the owner hires personal friends, I can't effectively discipline team members who don't meet expectations. One problem employee has known the owner for more than 20 years. She's not a team player and her poor performance frustrates others. What can I do? 2008-04-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/152008/508903/ask_amy_disiprine_thumbnail.jpg http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/152008/508903null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Generation-wars-Cant-we-all-just-get-along/ArticleStandard/Article/detail/502307?contextCategoryId=45407&ref=25 She's a workaholic. He doesn't get the rules. She wants a steady, independent work environment, while he prefers lots of activity and public recognition. Here's a quick guide to the care and feeding of team members from different generations. 2008-03-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/112008/502307/cant_we_all_thumbnail.jpg http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/112008/502307/veterinary_getalong_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Help-me-Rhonda/ArticleStandard/Article/detail/502301?contextCategoryId=45407&ref=25 Q When I ask my co-workers for help, they seem receptive but never follow through. What should I do? 2008-03-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/112008/502301/help_me_rhonda_thumbnail.jpg http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/112008/502301null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Sample-script-When-tempers-flare/ArticleStandard/Article/detail/502302?contextCategoryId=45407&ref=25 Everyone's bound to disagree sometimes, but it becomes everyone's problem when issues aren't resolved quickly, says Pam Weakley, a Firstline Editorial Advisory Board member and the practice manager at Dickman Road Veterinary Clinic in Battle Creek, Mich. 2008-03-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/112008/502302null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/How-does-your-team-handle-conflict/ArticleStandard/Article/detail/443713?contextCategoryId=45407&ref=25 Working at a practice is like growing up in a big family: no matter how huge the habitat, you're never alone. With such little personal space, conflicts can heat up fast. But a little effort can take the work out of working together well. 2007-08-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/302007/443713/howdoesyourteam_thumbnail.jpg http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/302007/443713null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Whats-your-emotional-intelligence/ArticleStandard/Article/detail/438088?contextCategoryId=45407&ref=25 Tantrums, crying, shouting—who can get any work done when your team is in a constant state of conflict? Emotional intelligence is your gateway to self-management. And when you manage yourself, you choose the path to a happier, more successful work life. 2007-07-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/262007/438088null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/How-to-beat-a-bully/ArticleStandard/Article/detail/402236?contextCategoryId=45407&ref=25 You're no punching bag, so don't let anyone treat you like one. Use these bully-busting strategies to reclaim your practice. 2007-01-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/062007/402236/veterinary_bully_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Why-me/ArticleStandard/Article/detail/402453?contextCategoryId=45407&ref=25 Feel like you have a bright, shiny target tattooed on your forehead? Chances are, a bully singled you out for a reason. Here are eight profiles of common bully targets. Even if you can't dodge the attack, you'll understand better why you're the one dodging missiles. 2007-01-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/062007/402453null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/A-traitor-among-us/ArticleStandard/Article/detail/402455?contextCategoryId=45407&ref=25 Dr. Smith (not his real name) relates this true tale of a covert bully's attack on an unsuspecting team. 2007-01-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/062007/402455null HTML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Ask-Amy-I-work-with-a-serial-gossiper/ArticleStandard/Article/detail/402223?contextCategoryId=45407&ref=25 Ask Amy: I work with a serial gossiper 2007-01-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/062007/402223null XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Ask-Amy-I-dread-my-job/ArticleStandard/Article/detail/386067?contextCategoryId=45407&ref=25 Our department doesn't work as a team. Some team members are rude and disrespectful, and the work environment is so hostile I dread each day. Help! 2006-11-01T05:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/462006/386067/askamy_flash.jpg XML http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Co-workers-from-hell/ArticleStandard/Article/detail/175476?contextCategoryId=45407&ref=25 When you're faced with a co-worker who's acting like a demon, these strategies will help. 2005-08-01T04:00:00Z http://veterinaryteam.dvm360.com/firstline/data/articlestandard/firstline/342005/175476/VeterinaryHell_flash.jpg XML